Director, Creative Operations/Content Production

Requirements

Own the end-to-end content production process — from intake and briefing through review, approval, and distribution — building workflows that are efficient, scalable, and designed to protect creative quality

Lead production for Filevine's content programs, including video, written content (blog, thought leadership, case studies), digital assets, event collateral, and executive communications

Build and manage a content production team and freelance/vendor network, including videographers, editors, writers, and production specialists, ensuring quality and brand consistency across all outputs

Develop and own the editorial and content calendar, ensuring content output is aligned to marketing priorities, campaign timelines, and sales enablement needs across the organization

Establish project management systems and tooling that give full visibility into creative pipeline, resource allocation, and delivery timelines — and hold the team accountable to them

Partner with the Director of Brand & Creative to ensure production infrastructure serves the creative vision — fast enough to move at the company's pace, structured enough to maintain standards

Track content performance in partnership with the broader marketing team, using data to inform what gets made, how it gets distributed, and where the team's production investment should go

Identify and implement AI-powered content creation and production tools that improve team velocity without compromising brand quality

Manage creative and production budgets with rigor, balancing in-house capacity against external resourcing to maximize output and quality within investment constraints

Qualifications

8+ years of experience in content production, creative operations, or a related field, with at least 3 years managing a team or production function

Demonstrated experience running content and creative production at scale in a B2B marketing environment — you have built workflows, managed vendors, and shipped a high volume of quality work

Strong production breadth: you understand video production, written content, digital asset creation, and event marketing collateral — you don't need to execute all of it, but you need to direct it credibly

Excellent project management instincts with experience implementing and running production tooling (project management software, DAM systems, editorial calendars)

Proven ability to manage creative resource allocation, budgets, and external vendors or agencies with discipline and transparency

Strong cross-functional collaborator who can build trust with brand, product marketing, sales, and demand gen stakeholders and translate their needs into a clear production plan

Data-informed approach to content — you track what's working, use it to prioritize production decisions, and can report on content ROI to senior leadership

Comfortable with ambiguity and fast iteration; this team moves quickly and this leader needs the operational confidence to hold structure while staying flexible