Director, Content Strategy and Brand Management

Responsibilities

Content Strategy and Governance

• Drive an integrated, channel-agnostic digital, multimedia storytelling strategy that elevates the organization's reputation as a timely, trusted authority in cancer care and accelerates philanthropic impact.
• Drive collaboration with digital channel leads, global program strategy teams, enterprise communications, and public affairs teams on the strategic input, distribution, and performance of content across web, email, social media, and digital advertising platforms.
• Manage the high-visibility campaign review ecosystem, unifying editorial copy approvals from the content strategy function with visual design direction from the brand function.
• Establish, maintain, and enforce comprehensive content governance plans, lifecycle standards, quality guardrails, and taxonomy frameworks across a centralized content ecosystem to maximize cross-promotion, compliance, and strategic alignment with business objectives.
• Foster structured collaboration with the Performance Marketing team to ensure all digital, multimedia content leverages keyword and SEO insights to effectively maximize audience reach.
• Play a pivotal role in the development, implementation, and continuous optimization of agile content workflows, team processes, and division standard operating procedures.

Content and Creative Operations

• Partner with the IT department as the primary stakeholder to drive the architecture, organization, and ICM-wide adoption of the Digital Asset Management System (DAMS).
• Define operational guardrails, copyright compliance workflows, and ethical standards for the team's use of approved generative AI tools within creative and editorial pipelines.
• Hold ultimate accountability for routine visual and message-compliance audits across all digital properties and materials to identify and correct deviations from brand guidelines.
• Oversee the management of ASCO’s staff brand portal, self-service toolkits, and accessible templates to empower staff to create brand-aligned content independently.
• Champion department-wide education initiatives and professional development opportunities for the broader ICM staff to elevate digital content and design best practices across the enterprise.
• Manage the branding and content operational budgets, directing activities and contracts with external agencies, and serve as the chief point of contact with ASCO’s legal team for brand-related issues.
• Supervise, mentor, and synchronize the daily efforts of the Content Strategy and Brand Management team while continuously infusing fresh communication trends, remaining agile enough to directly execute copywriting, brand positioning assets, or multimedia development when operational volumes demand hands-on support.

Visual Storytelling and Management

• Create and oversee the long-term visual storytelling strategy, vision, priorities, and value propositions for ASCO and Conquer Cancer entities and brand families.
• Oversee brand staff member in aligning all enterprise-wide marketing and digital communication activities to ensure consistent execution across the organization.
• Collaborate closely with marketing strategists, stakeholders, and market research staff to translate research and member data into relevant, engaging brand experiences that align with evolving member and donor-audience needs.

Required Education and Experience

• Bachelor’s degree in Marketing, Strategic Communications, Journalism, Brand Management or related field
• 10 - 12 years of experience in brand and content leadership, with at least 5 years in a senior role overseeing both strategy, storytelling, and technical production
• Proven track record of leading multi-channel storytelling campaigns for complex, multi-entity organizations and managing high-volume content operations across digital channels
• Experience in a healthcare, medical society, or clinical environment with the ability to translate complex scientific topics into accessible language
• Experience with fundraising marketing and/or working in a professional association/nonprofit organization
• Deep knowledge of the modern digital landscape
• Proficiency with AP Style
• 5 years of supervisory experience

Preferred Education and Experience

• Experience with project management, content creation, and content workflow tools
• Prior experience in an agency setting
• Experience in oncology content
• Master’s degree in a related discipline

Competencies

• Strong client service mindset, experience, and skills
• Excellent organizational skills with high attention to detail
• Exceptional collaborator with advanced interpersonal, negotiation, and cross-functional relationship building skills
• Outstanding communication skills, including written, with ability to clearly convey and receive information
• Strong presentation skills and ability to develop clear narratives out of complex ideas and circumstances
• Ability to lead effectively requiring high levels of collaboration, sound judgment and significant operational and administrative management expertise 
• Excellent time management skills with the ability to assess resourcing, manage competing priorities, multiple projects/timelines
• Ability to inspire, develop, and grow individual and team performance

ADA/Physical Requirements

Must lift up to 10 lbs

Extended periods seated or standing at a desk

High use of computer and other office technology equipment

Travel

5-10 days/yr

Compensation

This is an exempt position. The hiring salary range for this position is $142,500-$165,000 annualized.

The range displayed reflects the minimum and maximum annualized salary ASCO expects to provide for a new hire for the position across the U.S. We thoughtfully determine and design offers based on the selected candidate’s relevant experience and qualifications.

Generous Benefits Package:

• Hybrid Work Environment
• Open Leave Policy
• Paid Family Leave
• 13 Paid Holidays per Calendar Year
• Staff Appreciation Days
• 401(k): 7.5% Employer Contribution
• Medical/Dental/Vision
• Employee Assistance Program
• Fertility and Family Forming
• Healthcare Concierge
• Flexible Spending Account(s)
• Healthcare Savings Account
• Disability and Life Insurance

Applications are accepted and reviewed on a rolling basis. The job posting will remain active throughout the candidate application evaluation process.

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, national origin, sex, and religion.