Director of Clinical Operations

Company Description: 

Eitan Medical is a fast-growing global medical device and software solutions company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care - from the hospital to the home. 

Purpose of the Position: 

The Director of Clinical Operations is a senior leadership role responsible for planning, implementing, and evaluating all clinical services to include education, training, quality improvement, patient safety and regulatory compliance. They will utilize a clinical lens to provide visionary leadership and strategic planning to ensure excellence is embedded across the continuum of care – from the hospital to the home.   

Responsibilities (fundamental job duties): 

·      Provide overall coordination, support, and guidance to clinical team members to enhance knowledge sharing and improve efficiencies across various markets and territories. 

·      Collaborate with clinical team members to develop effective training and implementation plans that optimize workflows and provide a positive customer experience.   

·      Oversee clinical project management and process improvement by estimating and allocating resources, developing attainable timelines, and establishing accountability through project completion. 

·      Co-develop budgets and financial oversight of clinical operations to ensure ROI.

·      Determine and ensure accountability of meeting clinical operation KPI’s.

·      Serve as a liaison and collaborate with cross functional teams to include training, regulatory, complaints and quality to ensure adherence to compliance requirements. 

·      Partner with marketing to ensure accurate clinical translation in all training and customer facing materials.

·      Collaborate with regional sales managers to secure an effective implementation handoff to the clinical team.

·      Coordinate and oversee new employee onboarding to include ongoing support and identification of training needs.

·      Collaborate with the executive leadership team to determine the need for clinical representation on new business initiatives.

·      Keep abreast of the standards of practice and ensure evidenced based research is clinically translated throughout the entire product development continuum.

·      Serve as a subject matter expert on all products and solutions representing Eitan Medical as a global leader at infusion industry events.

·      Demonstrate forward-thinking by providing strategic direction towards evolving markets within the specialty practice of infusion therapy. 

·      Provide effective coaching, mentoring and professional development opportunities for all clinical team members to ensure continued growth and success.

Reporting Relationships: 

Position reports to General Manager - EMNA

Job Requirements: 

Education: Advanced degree in healthcare required.

Experience Requirements: 

·      Minimum 10 years of healthcare experience providing safe, effective care across multiple disciplines.

• Certified RN with updated requirements and appropriate licenses

·      Minimum 3 years of experience demonstrating successful management of clinical teams across multiple disciplines. 

·      Experience working with PC based applications (Windows, Word, Excel, and PowerPoint) is required. 

·      Previous experience collaborating with senior executives and stakeholders.

• Medical device or infusion pump background strongly preferrred

·      Strong understanding of standards of practice and regulations in the infusion industry.

• Proficient in company-wide project management to include superior organizational skills.
• Proficient in strategic thinking to include effective negotiating and influencing.

·      Professional written and verbal communication skills to include presenting to large audiences.

·      Excellent interpersonal skills with the ability to effectively engage with customers and team members from all markets on a global scale. 

·      Travel 20-40%

External Interface: 

·      Executive team members from industry leading healthcare organizations

·      Executive team members from governing, accreditation and credentialing organizations

·      Key opinion leaders from a variety of healthcare organizations

·      Clinicians – Providers, Nurses, Pharmacists, Paramedics

·      Ancillary support staff – Biomedical Technicians, Information Technology, Supply Chain

Applicant rank 

Top 10% of 100 applicants