Senior Director of Business Systems

About Sayari: 

Sayari is the transparency company providing the public and private sectors with immediate visibility into complex commercial relationships by delivering the largest commercially available collection of corporate and trade data as a dynamic model of global ownership and trade activity. Sayari’s solutions harness this model to enable risk resilience, complex investigations, and clear-eyed business decisions. Sayari is headquartered in Washington, D.C., and its solutions are used by thousands of frontline analysts in over 35 countries.

Our company culture is defined by a dedication to our mission of using open data to enhance visibility into global commercial and financial networks, a passion for finding novel approaches to complex problems, and an understanding that diverse perspectives create optimal outcomes. We embrace cross-team collaboration, encourage training and learning opportunities, and reward initiative and innovation. If you like working with supportive, high-performing, and curious teams, Sayari is the place for you.

POSITION DESCRIPTION

As a Senior Director of Business Systems, you will play a pivotal role in shaping and overseeing our revenue and business systems across Sales, Customer Success, Solutions, Marketing, and Product and collaborate closely with Engineering, Data, and Finance on systems needs. You’ll take charge of growing and managing the business systems team. This position is an excellent opportunity to help shape critical business infrastructure that enables Sayari’s continued growth. You will be instrumental in driving the effectiveness and efficiency of our business processes and systems as we scale.

Job Responsibilities:

• Systems Strategy: As the leader of the Business Systems Team, you’ll develop and implement a comprehensive strategy for integrating and optimizing systems across Sales, Customer Success, Solutions, Marketing, and Product departments.
• System Management: Management and enhancement of all business systems, including CRM, marketing automation platforms, customer success tools, and product management systems.
• Cross-Functional Collaboration: Work closely with Revenue Operations, Marketing Operations, Product Operations, and Business Operations to understand the business needs and ensure the systems align with respective department goals and processes.
• Process Improvement: Continuously identify and implement process improvements and system enhancements to increase efficiency and scalability.
• Vendor Management: Manage relationships with software vendors and service providers, including contract negotiations and performance evaluations.
• Compliance and Security: Ensure all systems comply with data protection regulations and company policies, maintaining high standards of data security and privacy.
• Budget Management: Assist in developing and managing the budget for business systems, ensuring cost-effective solutions.
• Change Management: Lead change management initiatives related to the implementation and adoption of new systems and processes.
• Team Lead: Build out a strong team of business systems administrators of various levels to align with the growing users.

Required Skills & Experience:

• 10+ years of business systems and operating experience. Experience architecting and administering Salesforce (ability to read Apex), Gainsight, HubSpot, MixPanel, Outreach, Gong, Notion, as well as other common systems in a SaaS tech Stack and their integrations
• 5+ years of leading a team of business systems administrators
• Strong understanding of SaaS business models and the associated systems
• Excellent project management skills
• Strong systems thinking and problem-solving abilities
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment

Benefits: 

·       100% fully paid medical, vision, and dental for employees and their dependents

·       Generous time off; we observe all US federal holidays, close our office for a winter break (12/24-12/31), in addition to granting 18 PTO days and 10 sick days

·       Outstanding compensation package; competitive commissions for revenue roles and quarterly bonuses for non-revenue positions

·       A strong commitment to diversity, equity, and inclusion

·       Eligibility to participate in additional benefits such as 401k match up to 5%, 100% paid life insurance (up to $100,000 coverage),, and parental leave

·       A collaborative and positive culture - your team will be as smart and driven as you

·       Limitless growth and learning opportunities

Sayari is an equal opportunity employer and strongly encourages diverse candidates to apply. We believe diversity and inclusion mean our team members should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on race, color, ethnicity, religion, age, gender, gender identity or expression, sexual orientation, disability status, veteran status, genetics, or political affiliation. We strongly encourage applicants of all backgrounds to apply.