Director of Business Intelligence

Delos Insurance is a mission-driven insurtech MGA closing a critical gap in wildfire-prone communities. As many traditional carriers withdraw from high-risk regions, Delos steps in to insure homeowners who can’t find coverage elsewhere. By combining advanced data, AI-driven risk assessment, and disciplined underwriting, we are able to differentiate risk with a level of precision that legacy models cannot support.

The company is in a period of rapid growth, capitalizing on increased visibility within the insurance and reinsurance ecosystem. Delos is building a durable, data-centric insurance platform in a market that demands rigor, speed, and sound decision-making. Data is not a support function here; it is foundational to how the company operates and scales.

Delos is hiring a Director of Business Intelligence to lead and scale our BI function at a pivotal moment in the company’s growth.

Delos is entering an aggressive growth phase in 2026, with ambitious hiring, profitability, and execution goals. Data will be central to whether we hit them. This role is designed for a leader who wants to step into a high-impact environment where BI directly shapes how the company prioritizes, executes, and wins.

You will be joining a tightly knit data organization that currently includes early-career analysts, a BI team lead, data engineering support, and adjacent technical partners across the company. The team is collaborative, motivated, and highly capable — but still early in its evolution. As Delos grows, the data organization is formalizing into four domains: R&D, Data Science, Data Engineering, and Business Intelligence. BI will be the largest of these groups and will require clear leadership, structure, and vision.

As Director of BI, you will be responsible for building this function into a durable, decision-driving organization. That includes developing existing team members into high-performing professionals, adding experienced talent where needed, and establishing standards that allow BI to scale alongside the business.

This role reports directly to the CDO and will be the senior-most BI leader in the company. While all data domains collaborate closely, this role owns the BI mandate end-to-end and represents BI in executive decision-making.

Beyond scope and scale, Delos offers something rare: a culture that pairs high ambition with genuine support. We care deeply about outcomes, but we also invest in people. The Director of BI will be expected to lead with high standards while fostering growth, mentorship, and enablement across the team.

This is a player–coach role, with a strong emphasis on leadership, judgment, and influence. You will build the organization, shape how decisions are made, and remain close enough to the work to ensure rigor, relevance, and trust.

• Act as a decision partner to the CDO, executive team, and department leaders.
• Shape major company decisions by framing data-driven options, risks, and tradeoffs.
• Proactively surface insights that influence underwriting strategy, portfolio construction, growth priorities, and operational execution.
• Ensure leadership discussions are grounded in shared facts and clear analytical narratives.

• Partner with leadership to define, measure, and refine company and departmental OKRs.
• Translate strategic objectives into measurable signals and decision frameworks.
• Use data to evaluate strategic changes, operational experiments, and execution effectiveness.
• Lead or facilitate discussions that drive alignment on priorities and outcomes.

• Define BI at Delos as a decision-support and execution-driving function, not a reporting factory.
• Establish standards for how insights are produced, reviewed, debated, and acted upon.
• Ensure BI outputs consistently lead to action and accountability.

• Own the long-term vision, roadmap, and operating model for Business Intelligence.
• Build and lead a high-impact BI organization (BI leads and analysts).
• Hire, mentor, and develop talent capable of operating at both tactical and strategic levels.
• Empower BI team members to lead discussions and influence outcomes, not just deliver analyses.
• Balance short-term execution with long-term capability building.

• Own the definition and governance of company-wide KPIs and performance metrics.
• Ensure consistency and clarity across underwriting, claims, finance, and executive reporting.
• Design metrics that reflect real business outcomes rather than vanity indicators.
• Establish Delos’s authoritative source of truth for performance and results.

• Oversee and contribute to analyses that directly inform:
• • Underwriting strategy and portfolio performance
  • Claims performance and operational efficiency
  • Growth, retention, and financial outcomes
• Frame insights around decisions, options, and consequences.
• Translate complex analyses into narratives that drive productive debate and clarity.
• Regularly present insights to leadership with clear implications and recommendations.

• Partner with the CDO and Data Engineering to shape the analytical foundation of the company.
• Bring strong opinions on:
• • Lakehouse architecture for analytics
  • Semantic modeling and metric layers
  • Tradeoffs between flexibility, rigor, and speed
• Help evolve Delos’s data platform and BI tooling into a durable decision-support system.

• Act as the primary BI partner to Underwriting, Claims, Operations, Finance, and Product.
• Help teams ask better questions and focus on the decisions that matter most.
• Influence without authority through rigor, clarity, and judgment.
• Support external reporting needs (reinsurance, partners, regulators) with credibility and precision.

• BI is a core input into Delos’s most important decisions.
• Leadership debates are grounded in shared facts and clear tradeoffs.
• OKRs are measurable, meaningful, and actively managed using data.
• Business strategy evolves based on real signal, not intuition alone.
• BI is viewed as a strategic partner, not a service desk.
• Delos makes faster, better decisions than peers facing similar complexity.

• 8+ years in Business Intelligence, Analytics, or Data roles.
• 3+ years leading analytics or BI teams.
• Direct experience in P&C insurance; MGA or E&S experience strongly preferred.
• Deep understanding of insurance metrics, underwriting performance, and claims data.
• Strong SQL, Python, and analytical fluency.
• Hands-on experience with Looker or comparable BI platforms.
• Experience working with modern data warehouses or lakehouse architectures.
• Demonstrated ability to influence senior leaders through analysis and judgment.

• Experience in high-growth startups or insurtech environments.
• Strong opinions on analytics strategy and willingness to defend them.
• Comfort operating in ambiguity and shaping structure where none exists.
• Experience working with complex or technical upstream data sources.
• Bay Area–based or willing to travel periodically.

This role exists to define how a growing insurance company makes decisions at scale. You will help determine what the company measures, how it evaluates tradeoffs, and how insight becomes action. Your work will sit at the intersection of data, strategy, and execution and will directly shape Delos’s trajectory.

If you are motivated by ownership, impact, and hard decisions, and want to define how a modern insurance company uses data, this role is built for you.

• Competitive salary plus equity stock options
• Flexibility to work from anywhere in the United States
• Unlimited PTO, including sick leave and company holidays
• Comprehensive medical, dental, vision, and life insurance (25% paid by employee, 75% covered by Delos, including dependents)
• 401(k) retirement savings plan
• Professional development opportunities and tuition assistance