Director of Business Development and Sales - Customer Engagement

Resource Innovations (RI) is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, retail, and experiential event channels. We are looking for a dynamic, strategic, and motivated sales leader with a proven record of driving revenue and cultivating client partnerships within the energy, clean tech, and utility sectors.

As the Director of Business Development and Sales, you will lead all aspects of business development for our Customer Engagement Practice — including online marketplaces, product and kit fulfillment, mobile experiential exhibits, retail partnerships and residential program delivery. You will build strong relationships with utility clients and industry partners, develop long-term account strategies, and help scale RI’s Customer Engagement platform and strategy across North America.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities.
• Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions.
• Develop multi-year account and pursuit plans aligned with Resource Innovations’ growth strategy and annual revenue goals.
• Collaborate cross-functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business.
• Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals.
• Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility.
• Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals.
• Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models.
• Other duties as assigned.

• This position requires approximately 50% travel across the country to visit utility customers and prospects.
• Additionally, candidates should be available to attend 6-8 annual events, including two internal sales meetings, two practice team meetings, and up to two national industry conferences, which may take place in various locations across the country.
• 8+ years of experience working with and selling to Electric and gas utilities required
• Experience selling either Demand Side Management (DSM) programs and/or renewables to utilities
• Proven understanding of state regulatory cycles with regards to Utility Demand Side Management (DSM) programs – Energy Efficiency (EE); Demand Response (DR);Transportation Electrification (TE); Electric Vehicle (EV); Building Electrification (BE)
• Must have established Mid- & Senior- level relationships with electric and gas utilities across the country
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• Degree from 4-year accredited college or university is preferred.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $150,000 - $180,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.