Director Business Analytics

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Director Business Analytics will lead our business analytics function, overseeing the analysis of data to generate insights that inform strategic decision-making and drive operational excellence. You will be responsible for managing a team of analysts, collaborating with cross-functional teams, and implementing analytics solutions to support business objectives.

Essential Functions

• Lead and develop a team of analysts and data scientists, providing guidance, coaching, and mentorship to drive performance and achieve business objectives.
• Oversee the analysis of inventory sales data, Spotify data, and other relevant datasets to identify trends, patterns, and opportunities for optimization.
• Develop and implement methodologies for projecting ticket sales, optimizing dynamic ticket pricing, and evaluating artist valuations to maximize revenue and profitability.
• Analyze macroeconomic shifts and industry trends to anticipate market dynamics and inform strategic planning and decision-making.
• Calculate show sales breakeven points, adjusting for venue expenses, and provide insights to optimize financial performance.
• Conduct analysis of food & beverage (F&B), merchandise, and ancillary revenue streams (e.g., quick pass sales) to identify opportunities for revenue growth and operational efficiency.
• Collaborate with cross-functional teams, including marketing, operations, and finance, to develop data-driven strategies and initiatives that drive business growth and enhance the customer experience.
• Provide finance reporting assistance, collaborating with finance teams to ensure accurate and timely reporting of financial metrics and performance indicators.

Required Qualifications

• BA/BS Degree (4-year) in Marketing, Statistics, Mathematics, Economics, Computer Science, or a related field
• 6-8 years Experience in business analytics, data science, or related field
• 2-4 years Experience in a leadership or managerial role
• Experience working with financial data and conducting financial analysis, including familiarity with finance reporting requirements and standards.
• Experience with analytics tools and platforms
• Advanced/Expert in the use of MS Excel required
• Highly proficient in the use of MS Word and PowerPoint
• Advanced/Expert SQL server reporting services is required.
• Strong familiarity with BI Tools, DOMO preferred.
• Knowledgeable in the use of emerging open source tools while conducting analyses on large and unstructured data-sets
• Knowledgeable about using Big Data techniques to drive advanced analytics
• Excellent communication skills in both verbal and written form
• Strong business acumen and attention to detail with a consistent record of delivering results
• Proficiency in data analysis and statistical modeling techniques, with ability to analyze inventory sales data, Spotify data, and other relevant datasets
• Excellent communication skills, both verbal and written, along with the ability to influence and demonstrate confidence in communications with senior level management
• Excellent analytical, critical thinking and problem-solving skills
• Strong project management skills proven track record of driving IT projects
• Strong understanding of ticketing and pricing dynamics in the entertainment industry, including dynamic pricing strategies and revenue management principles
• Demonstrated leadership ability, with a track record of building and developing high-performing teams

Pay Scale: $117,907- $185,890

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.