About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview
Diligent is seeking a Director of Analyst Relations (AR) who will be responsible for elevating the company’s position across key industry analyst firms. This leader will shape the company’s narrative in the market, influence analyst perception, drive category leadership, and support revenue growth by ensuring that analysts clearly understand our vision, competitive differentiation, customer outcomes, and product roadmap. Reporting directly to the VP of Solutions Marketing, the Director of AR partners closely with Product, Marketing and Executive Leadership to build a world-class AR function.
Key Responsibilities
- Develop and own the company’s global AR strategy and program to drive continuous interaction and engagement, leading to positive placement and recognition in leading reports.
- Build, cultivate, and maintain relationships with key industry analysts and influencers (e.g. from Gartner, Forrester, IDC, and other relevant firms), ensuring regular engagement and trust.
- Lead and manage all major analyst evaluations (Magic Quadrants, Waves, MarketScapes, etc.) including planning, evidence gathering, executive briefings, submission management, and follow-up.
- Collaborate cross-functionally with Product, Marketing, Customer Success, Communications/PR to ensure messaging, product roadmap, and competitive differentiation are clearly communicated and aligned for analysts.
- Create and deliver analyst-facing content: briefing decks, competitive positioning, messaging documents, product updates, customer success stories, and thought-leadership narratives.
- Monitor industry trends, analyst research, competitive landscape and use those insights internally — informing product strategy, GTM positioning, competitive analysis, and executive decision-making.
- Manage AR operations: engagement calendar, analyst briefings, inquiries, advisory days, events/conferences, budget, research subscriptions, and any external vendor/agency relationships, and track and report regularly to the executive team.
- Serve as a strategic adviser to senior leadership — advising on how analyst sentiment, market trends, and competitive dynamics should influence corporate strategy, product roadmap, and marketing positioning.
Required Qualifications
- 10+ years of experience in Analyst Relations at a high growth scaling technology company.
- Deep experience partnering with Gartner, Forrester, IDC, and other major firms. Experience in executing and delivering strong positive results for various vendor comparative assessments (MQs, Waves, MarketScapes) preferred.
- Proven track record of developing and maintaining relationships with key influencers, leading industry analysts and securing coverage.
- Excellent storytelling skills with the ability to translate complex technology into compelling narratives.
- Able to manage cross-functional teams and influence others without authority.
- Strong executive presence; ability to coach senior leaders for briefings and inquiries.
- Exceptional project management and and communication skills.
Preferred Qualifications
- Experience influencing new SaaS categories or AI-related markets.
- Background working in fast-paced, global SaaS companies (mid-market to enterprise) preferably in the governance, risk management and/or board management domain.
- Experience presenting to C-suite audiences, board members, and external analysts.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
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