Leads account management and business development for a key Mastercard customer, including negotiations, customer satisfaction, strategic solution development, and business planning. Partners with cross-functional teams to address customer needs, achieve mutual goals, and deliver measurable results. Requires extensive payments industry, sales, networking, influencing, negotiation, analytical, and communication skills, plus fluency in Spanish and English.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
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• Responsible for all account management and business development activities for a key customer, including deal making /negotiations and monitoring customer satisfaction with MasterCard's support and solutions delivery• This will include providing strategic customer solutions and achieving mutual goals through leveraging cross functional solutions teams, systems and processes in order to prioritize and proactively meet customer's needs and challenges.
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• Extensive account management skills and sales experience • Payment industry experience and good knowledge of the payments markets• Demonstrate multi-disciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies• Must demonstrate strong influencing and negotiation skills.• Demonstrate proven ability to develop and successfully implement, quantifiable business plans.• Extensive industry knowledge and networking.• Have an entrepreneurial approach and vision.• Analytical skills from a product management/profitability perspective.• Outstanding influencing and communication skills • Bachelor's degree or sales experience within a Blue-Chip organization. Master's degree a Pus.• Fluent in Spanish and English.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
< >
• Responsible for all account management and business development activities for a key customer, including deal making /negotiations and monitoring customer satisfaction with MasterCard's support and solutions delivery• This will include providing strategic customer solutions and achieving mutual goals through leveraging cross functional solutions teams, systems and processes in order to prioritize and proactively meet customer's needs and challenges.
< >
• Extensive account management skills and sales experience • Payment industry experience and good knowledge of the payments markets• Demonstrate multi-disciplinary knowledge, i.e. marketing, operations, risk, debit, acquiring and emerging technologies• Must demonstrate strong influencing and negotiation skills.• Demonstrate proven ability to develop and successfully implement, quantifiable business plans.• Extensive industry knowledge and networking.• Have an entrepreneurial approach and vision.• Analytical skills from a product management/profitability perspective.• Outstanding influencing and communication skills • Bachelor's degree or sales experience within a Blue-Chip organization. Master's degree a Pus.• Fluent in Spanish and English.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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