Digital Workplace Engineering Lead

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

“I can influence my income.” 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

“I can lead a full life.” 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as a Digital Workplace Engineering Lead at Capital Group.”

As a Digital Workplace Engineering Lead you will be a hands‑on technical leader responsible for the operational excellence, design, implementation and optimization of enterprise digital workplace solutions. You’ll apply deep technical expertise across one or more workplace domains while providing technical leadership, mentoring, and strategic influence across teams and stakeholders.

Your key responsibilities include:

Drive operational excellence

• You will lead complex incident response and post‑mortems; implement corrective actions to prevent recurrence.

•  You will champion automation, monitoring, and standardized engineering practices.

• You will partner cross‑functionally to improve reliability, cost effectiveness, and speed to delivery.

Design and engineer secure, reliable services

• You will design, implement, and optimize scalable, reliable, secure, compliant workplace services.

• You will review and influence technical designs to meet best practices, performance standards, and security requirements.

• You will use service health metrics to remove bottlenecks and improve resilience and scalability.

Lead technology strategy and roadmaps

• You will serve as a subject matter expert and provide design guidance across initiatives.

• You will drive technology strategy including lifecycle management, roadmap planning, adoption, and continuous improvement.

• You will research industry trends and emerging technologies to shape future-state capabilities.

Collaborate and influence

• You will partner with business leaders, IT, security, compliance, and office services to deliver integrated solutions.

• You will communicate technical risks, tradeoffs, and recommendations clearly to senior leadership.

• You will influence standardized technologies and enterprise engineering practices across teams.

Mentor and uplift the team

• You will provide coaching and mentorship; foster a culture of knowledge sharing.

• You will support hiring, onboarding, and development of new associates.

• You will model innovation, collaboration, continuous improvement, and customer focus.

“I am the person Capital Group is looking for.”

• You have Real‑Time Communications & Audio Visual experience: conferencing platforms (Teams/Zoom/Webex), VC conferencing room systems (Cisco, MTR), desk audio and webcam devices

• You have Workplace Engagement Technology experience: digital signage and experience platforms, office/space tools

• You have GenAI Enablement experience: secure, compliant AI‑powered content creation platforms

• You have Compliance & Data Analytics experience: electronic communications compliance and regulatory solutions for real-time media.

• You have advanced technical expertise in at least one digital workplace engineering domain

• You have experience delivering large‑scale, enterprise technology solutions

• You have strategic planning and analytical problem solving

• You understanding of security, compliance, and IT service management practices (e.g., ITIL)

• You have strong written/verbal communication with senior leader engagement

• You have experience mentoring engineers and influencing across teams

• You have experience leading cross‑department transformations

•  You have user‑centered design, rapid prototyping, product‑driven delivery models experience

• You have strong testing/automation practices, automated validation and monitoring

• You have a track record driving operational excellence and continuous

Why This Role

You’ll help shape the future of the digital workplace at enterprise scale, working on business‑critical platforms and collaborating with experienced engineers and leaders.

“I can apply in less than 4 minutes.”  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

“I can learn more about Capital Group.”  

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.