Digital Product Manager - Enterprise Payments

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Digital Product Manager is responsible for defining, delivering, and managing the lifecycle of one or more products in Allstate’s growing product portfolio. The Enterprise Payments Digital Product Manager manages strategic product vision, product discovery, roadmaps, and backlog to maximize the customer and enterprise value provided by the enterprise payments solution.
Successful Product Managers help to identify assumptions and validate those assumptions using product discovery techniques. The Digital Product Manager is responsible for working closely with key stakeholders and partners, ensuring the successful definition and execution of go-to market and communications strategies for their products.

Key Responsibilities

• Create, drive, and execute product strategy for one or more products in our growing digital product portfolio.

• Utilize customer feedback, detailed market analysis, and data gathering to make decisions about product strategy.

• Define and manage metrics to measure the success of your efforts and to inform the overall product strategy.

• Be recognized as the voice of the customer"; invest significant time with current and potential customers to understand their needs & habits.

• Engage in discovery & framing and test & learn activities to quickly validate assumptions and product direction.

• Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for the Product Team.

• Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations.

• Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out.

Key Qualifications

• 7+ years of experience serving in a technical/digital product manager capacity preferred

• Solid understanding of and experience working in a technology development environment

• Strong knowledge of payment processing and payment integrations

• Entrepreneurial with a strong inclination towards action, preferably with experience shipping software

• Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your goals

• Advanced ability to communicate complex and innovative concepts to a new product development team with proven experience in data-driven decision making

• Clear passion for topics of technology products and an ability to identify possibilities to innovate in our product space

• Ability to be self-directed and to proactively anticipate problems and seek opportunities

• Experience working in a fast-paced environment

• Proficient at breaking down work for iterative and incremental delivery

• Expert at stakeholder management and transparent communication

• 4-year Bachelor's degree preferred

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Skills

Data-Driven Decision Making, Digital Payments, Digital Product Strategy, Key Performance Indicators (KPI), Payment Operations, Product Roadmapping, Product Vision, Stakeholder Relationship Management, Technical Product Management, Voice of the Customer (VOC)

Compensation

Compensation offered for this role is $112,000.00 - 196,750.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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