Development & Communications Coordinator

Who We Are

For more than 40 years, Hamilton Families has been a leader in the movement to end family homelessness in San Francisco. We believe that every family deserves a safe place to call home and every child deserves the opportunity to thrive. Through our comprehensive programs—including emergency shelter, transitional housing, homelessness prevention, and rapid re-housing—we help families navigate housing crises and achieve long-term housing stability. But we know that housing alone is not enough. Guided by our ambitious Strategic Plan, Hamilton Families is expanding our approach to address the root causes of family homelessness: poverty and systemic inequality. By connecting families to opportunity-rich neighborhoods, centering children's needs, and providing comprehensive support that promotes long-term economic mobility, we're working to ensure that families don't just find housing—they have the resources and opportunities to thrive for generations.

What You’ll Do

The Development Team at Hamilton Families is responsible for securing $7–15 million annually and building meaningful partnerships with prominent national and Bay Area philanthropists, corporations, foundations, and community partners to advance our mission. Annual revenue is generated through institutional grants, individual giving, events, corporate partnerships, and other philanthropic investments. In addition, Hamilton Families receives more than $500,000 each year in donated time, goods, materials, and services. 

Hamilton Families seeks a detail-oriented and passionate Development and Communications Coordinator with strong organizational, project management, research, and relationship-building skills. Reporting to the Individual Giving Manager the Coordinator will play an integral role supporting the full Development team and Hamilton Families’ fundraising and community engagement efforts. 

This position will support donor stewardship and communications, fundraising operations, prospect research and pipeline development, events and community partnerships, volunteer activations, and in-kind giving. The Coordinator will work closely with colleagues across the Development team to help identify and cultivate new individual and corporate prospects, execute meaningful engagement opportunities, maintain strong fundraising systems and data, and provide flexible support across departmental priorities. 

This is an excellent opportunity for a development professional who enjoys working across multiple areas of fundraising and engagement and is interested in building experience in strategic philanthropy, donor relations, corporate and community partnerships, events, and nonprofit communications

What Your Day Looks Like

• Maintain accurate and timely donor, prospect, gift, pledge, volunteer, and in-kind records in Salesforce. 
• Oversee gift processing, including monetary and in-kind contributions and volunteer hours, ensuring real-time and accurate records of gifts and pledges. 
• Work directly with the Individual Giving Manager and Finance team to support reporting, monthly reconciliation, and annual audits. 
• Maintain online donation platforms and support the accuracy and effectiveness of donor-facing giving tools. 
• Prepare and send gift acknowledgements and other donor correspondence. 
• Support with donor and prospect meeting materials, including briefings, research, giving histories, and fundraising reports. 
• Conduct research to identify prospective individual donors, corporate partners, sponsors, and community partners aligned with Hamilton Families’ mission and fundraising priorities. 
• Support team administration such as team calendars and meetings. 

Events & Community Partnerships

• Partner closely with the Events & Community Partnerships Manager to support volunteer activations, including corporate volunteer days, community service opportunities, and other mission-focused engagement experiences. 
• Support in-kind donation drives and community campaigns, including holiday drives, back-to-school efforts, family needs drives, and other seasonal or program-specific initiatives. 
• Accurately track volunteer participation, in-kind contributions, partner engagement, and related activities in Salesforce. 

Communications & Fundraising Materials 

• Support the management of Hamilton Families’ social media presence, including drafting and scheduling engaging content, monitoring performance metrics, and assisting with the planning and execution of social media campaigns to increase brand awareness, audience engagement, and mission visibility. 
• Support the development and execution of digital donor communications, including monthly donor newsletters and targeted email campaigns, by assisting with content creation, email production, scheduling, and performance tracking to strengthen donor engagement and support fundraising goals. 
• Support the ongoing management and maintenance of Hamilton Families’ website, including updating content, monitoring website performance and analytics, and ensuring information remains accurate, engaging, and aligned with organizational branding and communications goals. 

What You Bring

• Bachelor’s degree preferred or relevant professional experience 
• Exceptional organizational and time-management skills; able to successfully meet deadlines 
• Self-directed; able to take initiative and to work successfully as a project leader or team member 
• Excellent written and verbal communication skills; strong ability to communicate successfully across all levels of the organization 
• Highly proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Outlook, etc.) 
• Proficient with donor database software, experience with reporting in Salesforce is preferred 
• Sensitivity to the needs of families experiencing homelessness; able and willing to work with diverse staff and program participants 
• Passionate about the mission, vision, and values of Hamilton Families 
• Criminal background check, fingerprint imaging, TB (Tuberculosis) clearance, and documentation required post offer. 

Why Choose Us

Our Values

Salary Range: $72,100

Position Type: Full-time, Exempt 

Union Representation: No

Schedule: Monday-Friday, 9:00am-5:30pm

Location: 2567 Mission Street, San Francisco CA 94110 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Hamilton Families is proud to be an Equal Employment Opportunity employer. Equity, diversity, and inclusion are central to our organization. We actively seek and prioritize diversity in our teams. We welcome applications from people with a variety of backgrounds and ages, including people of color, candidates with lived experiences, candidates in the LGBTQ+ community, and candidates who identify personally at any part of the gender spectrum. Additionally, we are committed to working with and providing reasonable accommodations to individuals with disabilities.