UX Research Intern
AVAILABILITY: Part-Time & Full-Time
DURATION: Flexible
LOCATION: 1316 3rd St #301, Santa Monica, CA 90401
COMPENSATION: Paid (Stipend)
Who we are looking for - UX Research Intern
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The goal of a UX Researcher is to learn the needs and wants of a user from the products and services they love. At BloomNation, we are launching new products and features to our platform at a rapid pace and are looking for an incessantly curious, tenacious UX Research intern to join our team and help gather those crucial, data-driven insights.
In this internship, you will be gaining valuable field experience by conducting every step of your own independent research, analyzing real user behavior, and working with a highly experienced team of UX Designers, Products Managers, and Engineers. You will be improving real-life product features and developing new ones for an industry-defining platform that currently partners with over 2500 local florists and powers hundreds of thousands of transactions per year!
More Specifically, you will…
Prepare, conduct, and analyze all steps and methods in your own user validation research
Interact with hundreds of small to medium business owners who are passionate about giving BloomNation feedback
Analyze qualitative data and prepare research readouts/decks/reports that effectively communicate research findings to Product and Engineering teams
Create and execute strategy for recruiting research participants
Keep research database updated (aka, clients who have opted-in to participate in our research)
Communicate effectively with participants to schedule meetings, on-site visits, and updates regularly to build/maintain company brand and rapport
Work on ad-hoc projects as needed
Be an active contributor, team-player, and learn as much as you can from your peers!
The Right Person - Experience/Qualifications/Persona
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Education: Currently pursuing a degree in human computer interaction, cognitive psychology, information science, statistics, data science, or a related field
Experience: Relevant work/project experience in an applied research setting including but not limited to integrating user research into product designs and design practices
Knowledge of statistics and the principles of experiment design
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
Excellent analytical, interpersonal, communication, negotiation and collaboration skills.
Work samples of previously conducted research ready for presentation
Who we are - BloomNation (bloomnation.com)
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BloomNation is the online marketplace that is disrupting the multi-billion dollar retail floral industry. In 2011, we set out to create the nation's premier network for local florists to list, display, and send their unique handcrafted bouquets to customers across the country. We have since built the highest quality software solutions and e-commerce sites that have helped boost our florists online business by an average of 30% per year. In the same way you have seen Uber and Airbnb change consumer behavior, BloomNation has already dramatically changed the way flowers are bought and sent online, and we have no signs of slowing down.
Highlights…
- Backed by top industry investors such as Ronny Conway, Andreessen Horowitz (Airbnb, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.).
- Disrupting the massive $35B retail floral marketplace
- Named one of Entrepreneur’s “5 Sizzling Silicon Beach Startups to Watch”
- Beautiful location on the famous 3rd Street Promenade in Santa Monica; one block from the ocean...
Interested? Please email work sample, resume and cover letter to [email protected].