UX Design Director

| Hybrid
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At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans don't get the care they need, and prices just keep rising. We started with prescriptions, and we've helped over 100 million Americans save over $15 billion to date. Now, we're aiming to tackle all of healthcare. GoodRx is a profitable business funded by top-tier investors; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix problems. If you share our belief that you can do well by doing good, let's talk.
About the Role
GoodRx is looking for a UX Design Director with a strong background managing interaction and visual designers as well as leading and driving high quality user experiences across a multi-faceted product area. As a UX Design Director you will both oversee a team of 5-8 designers as well as work directly with product and engineering team leads to build products that help people save money on their healthcare needs. You will be the UX representative across a major product vertical, ensuring quality across different sub-products and contribute to strategy and resource planning with product and engineering leads. You will be a senior member of the UX leadership team. 

As a UX leader you will help to define the future of the GoodRx experience. You will be directly responsible for your team’s delivery of high quality, thoughtful UX solutions including presentation of design solutions, coordinating relevant user research, and final delivery of specifications to engineering. This role also provides the opportunity to have hands-on involvement in the design of products that are most critical to the business. You will work with engineering and product manager peers to create and improve ways that GoodRx can engage with our users and provide more personalized savings and information related to their healthcare needs.

 Responsibilities:

  • Manage hiring, resourcing, and performance of UX design team for a specific product vertical
  • Partner with engineering and product leaders to set strategic priorities, define product goals, and ensure that products are built on time and in a product excellent way
  • Increase impact of the UX team, by advocating for the user and driving a user-centric product development process.
  • Ensure that your team is adhering and contributing to the broader design system
  • Serve as a member of the UX leadership team, discussing overall UX strategy and helping to lead cross-vertical initiatives
  • Partner with UX Research lead and researchers to collect and share relevant insights to improve products and inform product strategy
  • Actively work with cross-functional partners to create quarterly goals and make sure that those goals are being met
  • Actively improve the products within your teams product vertical by contributing ideas and even hands on designs when necessary, and provide feedback through product reviews and design critiques

Skills & Qualifications:

  • Bachelor's degree in Design or design related field (e.g., user interaction, graphic, visual communications, product, architecture)
  • Experience with interactive product design and mobile and app platforms
  • 5 years of experience managing UX design teams
  • 5-10 years of experience as a UX designer


Preferred qualifications:

  • Internet, healthcare experience
  • Experience working with mobile apps and platforms
  • Experience with HTML, CSS (and its various supersets) or Javascript
  • Experience working with design systems and style guides
  • Excellent interpersonal, communication, negotiation and collaboration skills

About GoodRx
GoodRx is the country's leading marketplace for affordable and convenient healthcare. The company offers the most comprehensive and accurate resource for prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast. More than 12 million consumers use GoodRx each month to find current prices and discounts for their medications. Since 2011, Americans with and without health insurance have saved more than $15 billion using GoodRx – more than $5 billion in 2019 alone. With GoodRx Care, Americans can get an online medical visit with a skilled physician for fast and easy treatment, prescriptions, and lab tests for routine medical issues. GoodRx is the #1 medical app on the iOS and Android app stores and thousands of doctors recommend GoodRx to their patients. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

Location

Our award-winning office space at the Pen Factory in Santa Monica was completed in 2020. We’re right across the street from Bergamot Station, making it an easy ride by metro from across town.

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Performance bonus
Child Care & Parental Leave
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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