UX Design Director
At GoodRx, we believe that all Americans should have access to convenient and affordable healthcare. As a nation, we spend about $3.5 trillion annually on our healthcare, but too many Americans don't get the care they need, and prices just keep rising. We started with prescriptions, and we've helped over 100 million Americans save over $15 billion to date. Now, we're aiming to tackle all of healthcare. GoodRx is a profitable business funded by top-tier investors; we're based in Santa Monica with additional offices around the country. We're a low-key and tight-knit group that likes to find new ways to fix problems. If you share our belief that you can do well by doing good, let's talk.
About the Role
GoodRx is looking for a UX Design Director with a strong background managing interaction and visual designers as well as leading and driving high quality user experiences across a multi-faceted product area. As a UX Design Director you will both oversee a team of 5-8 designers as well as work directly with product and engineering team leads to build products that help people save money on their healthcare needs. You will be the UX representative across a major product vertical, ensuring quality across different sub-products and contribute to strategy and resource planning with product and engineering leads. You will be a senior member of the UX leadership team.
As a UX leader you will help to define the future of the GoodRx experience. You will be directly responsible for your team’s delivery of high quality, thoughtful UX solutions including presentation of design solutions, coordinating relevant user research, and final delivery of specifications to engineering. This role also provides the opportunity to have hands-on involvement in the design of products that are most critical to the business. You will work with engineering and product manager peers to create and improve ways that GoodRx can engage with our users and provide more personalized savings and information related to their healthcare needs.
Responsibilities:
- Manage hiring, resourcing, and performance of UX design team for a specific product vertical
- Partner with engineering and product leaders to set strategic priorities, define product goals, and ensure that products are built on time and in a product excellent way
- Increase impact of the UX team, by advocating for the user and driving a user-centric product development process.
- Ensure that your team is adhering and contributing to the broader design system
- Serve as a member of the UX leadership team, discussing overall UX strategy and helping to lead cross-vertical initiatives
- Partner with UX Research lead and researchers to collect and share relevant insights to improve products and inform product strategy
- Actively work with cross-functional partners to create quarterly goals and make sure that those goals are being met
- Actively improve the products within your teams product vertical by contributing ideas and even hands on designs when necessary, and provide feedback through product reviews and design critiques
Skills & Qualifications:
- Bachelor's degree in Design or design related field (e.g., user interaction, graphic, visual communications, product, architecture)
- Experience with interactive product design and mobile and app platforms
- 5 years of experience managing UX design teams
- 5-10 years of experience as a UX designer
Preferred qualifications:
- Internet, healthcare experience
- Experience working with mobile apps and platforms
- Experience with HTML, CSS (and its various supersets) or Javascript
- Experience working with design systems and style guides
- Excellent interpersonal, communication, negotiation and collaboration skills
About GoodRx
GoodRx is the country's leading marketplace for affordable and convenient healthcare. The company offers the most comprehensive and accurate resource for prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast. More than 12 million consumers use GoodRx each month to find current prices and discounts for their medications. Since 2011, Americans with and without health insurance have saved more than $15 billion using GoodRx – more than $5 billion in 2019 alone. With GoodRx Care, Americans can get an online medical visit with a skilled physician for fast and easy treatment, prescriptions, and lab tests for routine medical issues. GoodRx is the #1 medical app on the iOS and Android app stores and thousands of doctors recommend GoodRx to their patients. For more information, visit www.goodrx.com.