GoGuardian
El Segundo, CA
Remote

UX Design Lead

| Remote
GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school population.
We dream of a world in which students can leverage the power of the internet and their own curiosity while staying focused and safe from harmful content on their school-issued devices. We're building applications to do just that. Our products allow school administrators to create freedom within boundaries by setting rules around access, teachers to guide students through online content and collaboration, and school counselors to find and help students in need. But that's just the beginning, we need you to help us with what's next. The GoGuardian UX Team is a close-knit group of thinkers and tinkerers who believe the best products are made with curiosity, optimism, and deep enthusiasm to craft products that make people’s lives better. 
Who you are: You’ve led the design of software products or are an experienced Senior UX Designer who balances your day-to-day design work with broader strategic planning, in partnership with Product Management, Research, and Engineering teams, to produce engaging, consistent, and innovative experiences for GoGuardian products.

What You'll Do

  • Partner directly with Product Management on the direction and vision of one of our core products. Propose, design, and validate product experiences that directly connect to business requirements, specific use cases and user goals. Understand data visualization and are able to integrate quantitative and qualitative data into your UX work and design decisions.
  • Design experiences that directly connect to product requirements, specific use cases and user goals.
  • Produce design deliverables for each step of the product development process from design exploration to user research examples, to final UI design, including task outlines, workflow diagrams, wireframes, interaction mockups, and high-fidelity visuals.
  • Represent the UX voice and be an advocate for the user in all conversations when collaborating closely with developers and product owners.
  • Maintain, innovate upon, and surpass industry best practices for UX and product design methods, trends, and processes.
  • Work with developers to provide guidance as they build out the UI.

Who You Are

  • 4+ years creating product experiences for web-based applications and services.
  • Portfolio of UX examples that highlight your design process in a clear and organized way, with specific examples from all steps in the process, such as sketches and rough drafts, design planning, and team decisions, communications and collaboration.
  • The ability to develop design solutions using quantitative and qualitative data and other sources of user information.
  • Fluency with design tools for exploring, prototyping, testing, and producing user experiences.
  • Collaborative communication skills and a proven capacity to prioritize and defend design decisions; strong interpersonal skills and strong opinions that are loosely held.
  • Familiarity with web development solutions such as HTML5/CSS3/Javascript.
  • Enthusiasm to share, innovate, and create world-class design with a like-minded team of fellow creatives.

What We Offer

  • Opportunity to impact and revolutionize safe digital learning experiences for K-12 students
  • Partner with enthusiastic and talented colleagues who are compelled to do good in the world
  • Daily catered meals and a fully-stocked kitchen
  • Weekly yoga classes, guided aromatherapy meditation and on-site gym
  • Annual personal growth stipend for continued learning
  • Grow and scale with one of the fastest growing EdTech companies

Bonus Points:

  • You have interest or experience in education and a desire to see technology transform learning.
  • You’ve conducted user testing and research.
  • You’ve done prototyping using code frameworks, libraries, or javascript-friendly UX tools such as Webflow, IBM Carbon, AirTable or Framer.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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Where we are

2030 E. Maple Avenue, El Segundo, CA 90245

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen
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What are GoGuardian Perks + Benefits

GoGuardian Benefits Overview

At GoGuardian, you'll have the opportunity to impact and revolutionize safe digital learning experiences for K-12 students and partner with enthusiastic and talented colleagues who are compelled to do good in the world. Some of our perks & benefits include weekly yoga classes, guided aromatherapy meditation and on-site gym, annual personal growth stipend for continued learning, excellent healthcare benefits, remote work and the opportunity to grow with one of the fastest growing EdTech companies.

Culture
Volunteer in local community
GoGuardian participates in local volunteer activities such as AngelHacks Hackathon, Teens Exploring Technology (TXT) and LA Food Bank.
Friends outside of work
Eat lunch together
Intracompany committees
GoGuardian's Diversity, Equity, and Inclusion Committee has five focus areas to drive meaningful and lasting change in Community, Communication, Talent, Product & Education.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
On-site meditation twice per week
Onsite Gym
Team workouts
Team fitness initiatives include weekly in-office yoga classes
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for all parents
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We offer a flexible time off policy for full-time exempt employees. Full-time non-exempt employees accrue 3 weeks of PTO annually. We also offer a paid 2 week end of the year holiday break.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer a $1200 learning stipend annually for personal & professional growth
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Relax, recharge, and refresh with weekly yoga classes & guided aromatherapy meditation. Whether you're a golfer or a gamer (or both), there's probably a weekly activity with your name on it.

An Insider's view of GoGuardian

What’s the vibe like in the office?

Exciting! We’ve had tremendous growth and have gone through a lot of changes over the last couple of years, but have maintained the supportive, passionate, and energetic foundations that made me join the company in the first place. The vibe is simultaneously feels relaxed and open, and like everywhere you look, people are solving difficult problems

Terence

Director, Customer Success

What's the biggest problem your team is solving?

Our vision brings tall challenges; one of which is finding ways to sift through nearly insurmountable amounts of data, finding the important nuggets of information, then surfacing it to the right people. By using a combination of machine learning and cutting-edge data science (really), we're building better products for our users.

Zach

Senior Designer

What does career growth look like on your team?

Career growth is something that is talked over, thought through and planned out in open conversation and full collaboration between the team members and the manager of the team. It is clearly defined, from the very first day, as a line connecting your current areas for improvement to when they become areas of excellence.

Yola

Data Scientist

What are some things you learned at the company?

Come in with an open mind, and you will find yourself in a breeding ground for self-discovery. By being given a high level of autonomy to do meaningful work, I have learned what it means to be authentic, lean into my fears, find my voice, build trust, and experience the greatest joy that life has to offer—connecting with others!

Michelle

Software Engineer

GoGuardian Careers In El Segundo
21

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Sales
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Sales Manager - SMB

GoGuardian
Remote
10 hours ago
+49
As the Sales Manager - SMB, you will be responsible for leading and continuing to scale our sales organization. You will be an integral part of the sales leadership team by providing continuous mentorship for our Account Executives, refining our sales process, defining and tracking KPIs, and spearheading sales team recruiting. Reporting to the Director of Sales, you will work closely with other leaders in sales, customer success, marketing, revenue operations, channel, and sales enablement to drive sales strategy. Ideally, you will reside in the Los Angeles area, within a reasonable commuting distance of our corporate office in El Segundo.

QA Engineer

GoGuardian
El Segundo
10 hours ago
+49
As a QA Engineer, you will support and help launch new features across multiple teams. You will be expected to develop and document strategies for testing, execute the strategies, and implement automation. You will also help shape best practices across the company, and be an advocate quality assurance in development. As a QA Engineer, you will play a key role in shaping our products from the early stages of development, and should have great communication skills in order to be able to provide clear and concise feedback to our teams.

Sales Manager - Enterprise

GoGuardian
Remote
1 day ago
+49
As the Enterprise Sales Manager, you will be responsible for leading and continuing to scale our sales organization. You will be an integral part of the sales leadership team by providing continuous mentorship for our Strategic & Enterprise Account Executives, refining our sales process, defining and tracking KPIs, and spearheading sales team recruiting. Reporting to the Director of Sales, you will work closely with other leaders in sales, customer success, marketing, revenue operations, channel, and sales enablement to drive sales strategy. Ideally, you will reside in the Los Angeles area, within a reasonable commuting distance of our corporate office in El Segundo.

Account Manager - Pear Deck

GoGuardian
Remote
2 days ago
+49
The Account Manager - Pear Deck is responsible for managing the renewal, expansion, and cross-sell of current Pear Deck customers. You will proactively engage with clients to build relationships, identify and mitigate churn risk, and discover, nurture, and close expansion and cross-sell opportunities. You will have the support of a counterpart in customer success to ensure your clients are properly onboarded and have healthy product usage. 

Implementation Specialist

GoGuardian
Remote
2 days ago
+49
Guide trialing and active customers through tailored product onboarding and build value of GoGuardian suite. Ramp up proactively and quickly when new technical deployments are launched. Manage onboarding workflow for a high volume of customers undergoing different stages of the sales cycle and experiencing varying levels of need. Contribute feedback to product managers utilizing customer feedback. Cultivate and expand portfolio of user education and best practice digital literature. Deliver virtual and onsite training around product setup and best practices.

Sales Trainer

GoGuardian
Remote
1 week ago
+49
As a Sales Trainer, you will partner with GoGuardian Revenue leaders to coach and develop our customer-facing teams. This position will directly impact the effectiveness and competitiveness of GoGuardian sellers. It’s primary function is to develop and deliver engaging, results-driven training activities to increase speed-to-productivity and provide continuous learning opportunities in our sales organization.

Business Development Representative

GoGuardian
Remote
1 week ago
+49
As a Business Development Representative, your role will be to seek new business opportunities by contacting and developing relationships with potential customers. You’ll work to generate interest in the GoGuardian offerings through daily engagement with prospects and leads. You’ll use your top-notch communication skills to cultivate strong relationships with customers from first contact until you pass on the deal to the sales team to close. 

Solutions Engineer

GoGuardian
Remote
1 week ago
+49
As a Solutions Engineer, you will partner with GoGuardian Sales and Customer Success and teams to develop value propositions for our GoGuardian Suite and conduct pre-sales presentations to GoGuardian’s most technically complex mid-market prospects. You will be responsible for all technical aspects of proposed solutions working in close partnership with the Implementation, Product Management, Engineering, Enablement, and Post-Sales Support and Customer Success teams. For this role, you will bring pre-sales experience with education technology selling within the K-12 part of education.

Manager, Customer Success - Enterprise

GoGuardian
Remote
1 week ago
+49
The ideal candidate will have a successful track record in full lifecycle success management, with an emphasis on driving engagement, adoption, and advocacy. You will be expected to perform live-call coaching, handle escalations, drive team member growth and development, champion the customer experience, deliver renewal forecasts, and more.

Sales Development Representative

GoGuardian
Remote
1 week ago
+49
At GoGuardian, we have SDRs & BDRs. The SDR team handles all inbound inquiries into GoGuardian. Our role is to be the first human impression to all interested parties and we are focused on enhancing the buying experience for every GoGuardian prospect while maximizing opportunities for revenue. We are a small but mighty team and our KPIs focus on leads that you successfully contact, leads that you successfully book to have a meeting/demo with an Account Executive, meetings that you book that become opportunities to sell, and speed to contact with our prospects. 

Account Executive - Mid Market

GoGuardian
Remote
1 week ago
+49
We’re looking for a self-motivated, detail-oriented, and strong communicator to join our sales team. As an Account Executive, you will reach out and own the full sales life-cycle for our Mid Market accounts. You will need to take ownership of our resources, be proactive about data integrity, and constantly be striving to close your opportunities.

Account Executive - Pear Deck

GoGuardian
Remote
1 week ago
+49
We’re looking for a self-motivated, detail-oriented, and strong communicator to join our Pear Deck sales team. As an Account Executive, you will reach out and own the full sales life-cycle for our Pear Deck accounts. You will need to take ownership of our resources, be proactive about data integrity, and constantly be striving to close your opportunities.

Senior Data Infrastructure Engineer

GoGuardian
Remote
1 week ago
+49
The Data Infrastructure team at GoGuardian manages the high-throughput, real-time pipelines of educational technology data that power the learning experience for millions of students across the world, as well as the cloud infrastructure that supports those pipelines and the GoGuardian Suite. GoGuardian is seeking a Senior Data Infrastructure Engineer to work closely with cross-functional teams across Engineering and other departments to help us build and maintain the large scale, high-performance, robust, and secure systems that power our products. This role will involve architecting and deploying systems and processes that operate under scale, providing security and reliability while remaining cost-effective and developer-friendly. This includes data ingestion and processing pipelines, data storage and query layers, application deployment and communication systems, and observability and monitoring solutions.

Help Desk Support Specialist II

GoGuardian
El Segundo
1 week ago
+49
Act as a core member of our IT Team at our headquarters. Primary break/fix support for day-to-day IT operations and needs of all GoGuardian teams. Work closely with both the Operations & HR departments on various IT projects. Create and maintain documentation for IT processes. Build out our IT infrastructure and work on various security and systems initiatives. Frequently ship IT equipment to employees, as well as receive it. Ability to work from home.

Associate Product Manager

GoGuardian
Remote
2 weeks ago
+49
GoGuardian is on a mission to transform education by helping to protect students in the digital space from harmful and distracting content and supporting their mental health. We partner with schools to identify learning patterns and maximize the academic potential of every student. With GoGuardian, educators can engage students with more effective resources while also promoting online accessibility in the most applicable way for their school

VP of Product

GoGuardian
Remote
2 weeks ago
+49
We are looking for an inspiring, people-centric product leader to join GoGuardian. GoGuardian is a rapidly growing Ed-tech company dedicated to helping K-12 schools create safer more effective digital learning environments. Our vision is to unleash curiosity in the classroom, and make sure digital devices are used as effectively as possible. This individual will play a central role in guiding, mentoring, and developing an product team ready to

Delivery Manager, Technical Project Manager

GoGuardian
Remote
2 weeks ago
+49
Work with Product Managers & Executives to prioritize projects across the organization based on company goals and objectives. Create and deliver C-level presentations. Manage delivery of projects through the full lifecycle from design to roll out, marketing, sales and production support. Exhibit a solid understanding of application of Software Development Life Cycle (SDLC) methodology, including requirements definition, UI/UX design, architectural design, stakeholder feedback, development, and deployment. Lead a cross-functional team in a matrixed organization for successful, on-time delivery. Negotiate scope and priorities with key stakeholders.

Technical Support Specialist

GoGuardian
Remote
2 weeks ago
+49
As a Technical Support Representative, you'll support users via email, live chat, and phone/webex and act as the main point of contact for software questions ranging from “Help! I don’t how to create a password!” to “Help! I need to setup GoGuardian for my school district and don’t know where to start!” We're looking for a highly technical, organized go-getter and problem-solver who wants to delight our customers by providing accurate and efficient solutions while maintaining GoGuardian’s white-glove support experience. After comprehensive training, you'll play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Software Engineer - Full Stack

GoGuardian
Remote
3 weeks ago
+49
As a full stack engineer at GoGuardian, you’ll help build, optimize and maintain our infrastructure and applications that support millions of students and educators every day. You will work on production code and build rich feature sets that support the complex problems in education. You’ll be a key member of our engineering team, helping to embody the principles of fluidity, critical thinking, innovation, and collaboration.

UX Design Lead

GoGuardian
Remote
3 weeks ago
+49
The GoGuardian UX Team is a close-knit group of thinkers and tinkerers who believe the best products are made with curiosity, optimism, and deep enthusiasm to craft products that make people’s lives better. We're looking for a Senior UX Designer who balances day-to-day design work with broader strategic planning in partnership with Research, Engineering, and Product Management to produce engaging, consistent, and innovative experiences for GoGuardian products.

Applications Engineering Manager

GoGuardian
Remote
3 weeks ago
Day-to-day, you’ll be keeping engaged with your team (through 1:1s, evaluating code and pull requests, reviewing design proposals, etc.) and driving longer-term initiatives (e.g. changes to a team’s staff, new on-call rotations, quarterly performance reviews, hiring plans, etc.). Additionally, you’ll need to clearly and effectively communicate status of work upwards and be responsible for implementing and supporting larger, team-wide, department-wide or company-wide initiatives. Both your direct reports and your manager should trust you for support, autonomous execution and timely/accurate feedback.