City National Bank
City National Bank proudly offers services, tools and technology that put our people and communities first.
Hybrid

User Experience (UX) Senior Designer

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USER EXPERIENCE (UX) SENIOR DESIGNER


WHAT IS THE OPPORTUNITY?



Designs a user experience that is useful, usable and desirable to promote adoption of responsive and mobile Web-based banking systems. Identifies and satisfies the users' and business needs and goals by working collaboratively with cross functional teams, business users and stakeholders. Creates and maintains a responsive design standards library in line with brand, usability testing and reporting, recommending digital design assets, providing specifications for development and QA, user acceptance testing to ensure that code is delivered according to design specifications.


Marketing Product and Digital Division

As a member of our Marketing, Product and Digital team, you will have an exceptional opportunity to help grow your career while driving change across many facets of the business. The team is passionately focused on building our brand, supporting banking products and finding innovative ways to engage and retain clients.


WHAT WILL YOU DO?



  • Apply current UX methodologies, best practices and standards for a given project.
  • Defines UI requirements by utilizing UX practices, such as sketches, wireframes, or prototypes, to help illustrate the intended user experience of a service or application.
  • Focus on scoping, building and optimizing how information is organized and presented to users through site architecture and navigation.
  • Defines, documents and maintains UX Usability and Best Practices and communicates across departments to optimize ease of use and achieve an integrated and consistent experience.
  • Participates in the research, analysis, development, and testing phases of the design process.
  • Maintains awareness of industry best practices, implements them when appropriate, and shares UX trends with team members.


WHAT DO YOU NEED TO SUCCEED

Must-Have*

  • Bachelor's Degree
  • Minimum 6 years of User Experience Designer experience, creating responsive web and/or mobile applications
  • Minimum 3 years of experience working in an Agile environment alongside development teams
  • Minimum 3 years of experience building mocks and prototypes in Sketch and/or Invision and/or Axure and/or Adobe Photoshop and/or Adobe Illustrator and/or InDesign
  • Minimum 3 years supervisory experience

Skills and Knowledge

  • Minimum 6-8 years of User Experience Designer experience.
  • Minimum 3 years of experience working in an Agile environment alongside development teams.
  • Minimum 3 years of experience building mocks and prototypes in Sketch and/or Invision and/or Axure and/or Adobe Photoshop, Adobe Illustrator.
  • Excellent verbal and written communication skills required, with strong preference for prior education and experience.
  • Proficiency with design and prototyping tools such as Photoshop, InDesign and Axure.
  • Knowledge of capabilities and limitations of web technologies such as HTML5, JavaScript, and CSS3.
  • Strong collaboration, organizational and analytical skills, working with cross-functional teams and external users.
  • Balances an academic interest in best practices and tactical solutions.
  • Able to develop/maintain a design pattern library.
  • Experience with usability testing and interpreting / reporting on results
  • Experience designing quality user experiences for both customer and employee facing systems
  • Strong copy writing and/or editorial work experience
  • Ability to design for and differentiate between mobile downloadable application and responsive web design experiences



*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.


ABOUT CITY NATIONAL



We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.


City National Bank requires all colleagues to be fully vaccinated against COVID-19 to work on-site at any of our locations.

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What are City National Bank Perks + Benefits

City National Bank Benefits Overview

We strive to be the best at whatever we do, and that includes the benefits and perks we offer our colleagues.

We understand that colleagues have different needs. As a result, we look to offer a holistic program to support and address physical, emotional, financial and social needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Our 11 Colleague Resource Groups (CRGs) help colleagues deepen their relationships and knowledge at work, encouraging more people to connect, learn and celebrate with each other.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Coverage generally begins on the first day of the month following employment, and colleagues are able to cover spouses, domestic partners and/or dependent children.
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Pretax and Roth 401(k) - the company matches 75% of the first six percent of eligible pay a colleague contributes each pay period. Match dollars are immediately vested.
Performance bonus
Some positions may be eligible for bonus and/or commissions
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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