User Experience Lead - Stealth Fintech Product

| Greater LA Area
We are looking for a User-Experience (UX) Lead[KJ1]  able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes.
The UX designer will also be expected to lead the design of the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
 
Responsibilities - Market:
· Lead and own UX design
· Translate concepts into user flows, wireframes, storyboards, mockups, design comps and prototypes that lead to intuitive user experiences through Sketch, Adobe Suite, InVision and other tools[
· Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
· Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
· Identify design problems and devise elegant solutions.
· Make strategic design and user-experience decisions related to core, and new, functions and features.
· Take a user-centered design approach and rapidly test and iterate your designs.
· Collaborate with other team members and stakeholders.
· Ask smart questions, take risks and champion new ideas.
 
Responsibilities - Internal:
 
· Facilitate discovery meetings, stakeholder interviews, brainstorming sessions, and features and functionality workshops.
· Create UX strategy deliverables, including: discovery findings, creative brief, competitive and landscape analyses, and concept documentation.
· Lead the development of UX team project deliverables to communicate the UX strategy and rationale such as project plans, research, personas, concept documents, task lists, workflows, information architecture, wireframes, page maps, interaction and behavior specifications, visual design and content strategy.
· Work with technology experts, product managers, internal business stakeholders and functional teams to define product requirements that best achieve business goals as identified by key stakeholders.
· Utilize research to translate findings into tangible designs, including: heuristic reviews, usability testing, competitive product analysis, web metrics data, field research, quantitative surveys, user interviews and persona development.
· Present design concepts, user needs, and design rationale to multidisciplinary teams, as well as to key stakeholders and business partners.
· Manage design resources – direct, contract, or agency – supporting owned deliverables
Brand alignment considerations:
 
· Serve as a liaison between brand team and Program:
· Understand how Program fits within CG Brand
· Share Program relevant details
· Socialize Brand decisions
· Facilitate naming discussions – pulling together the correct people, steering the conversation, documenting the outcome
Experience considerations:
· Understand the big picture for Program experience – what do we want the big take-away for users to be
· Align product requirements with experience vision and see to their execution
· Advocate for the best optimal user experience
· Socialize the designs and wireframes with relevant teams
· Teams include: Web Transformation, Service, Brand, IR, Investor
Qualifications:
· 5 years of UX experience
· Knowledge of financial industry is a plus
· Fluency in Sketch, Adobe CS, InVision and relevant design tools
· Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
· Expertise in standard UX software
· Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
· Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
· Extensive experience in Agile development environment
· Solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
· Ability to iterate designs and solutions efficiently and intelligently.
· Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
· Clear understanding of the importance of user-centered design and design thinking.
· Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
· Be excited about collaborating and communicating closely with Product, Development, and Delivery teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
· Be passionate about resolving user pain points through great design.
· Be open to receiving feedback and constructive criticism.
· Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.
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An Insider's view of BCG Digital Ventures

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The Center is an interesting mix of east-coast grit and west-coast chill. There’s always something new to explore and learn, as most DVers have a wealth of business and life experience. Lunches (and occasional late night dinners) are eaten family style and the people are supportive, which helps us all keep calm during high-stress situations.

Lydia

Strategic Designer

What does your typical day look like?

One week I am flying to a far flung city to understand big customer and market frictions, the next week we are ideating on how we solve these challenges. By far, some of the most interesting and fast paced work I have ever been part of.

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Senior Venture Architect

How has your career grown since starting at the company?

I came to DV from an event background and was hesitant to take a job as an Executive Assistant – I had never been an assistant before and didn't know the ropes. Over time, I was encouraged by my line manager and others to take on new challenges and my responsibilities grew to managing all center events, furthering the DV vision alongside Joe Takai.

Lisa

Center Project Associate

How do you make yourself accessible to the rest of the team?

I maintain multiple (8+) mentor relationships across functional groups and at all levels of seniority. This enables me to have 1 on 1 conversations biweekly or monthly where I can listen to questions, concerns, and aspirations, and also share my vision or objectives.

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Partner

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Long-term career success is determinant on you making a name for yourself-- not only at DV on the project you're on, but longer term in the industry. I always try to find ways for my team to develop their personal brands and show them off as experts. Our employees' personal growth, visibility and brand is just as important as our ventures.

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What are BCG Digital Ventures Perks + Benefits

BCG Digital Ventures Benefits Overview

Employee well-being = Priority #1

Nothing matters more to us than the success and well-being of our employees. That is why we pair our comprehensive and competitive benefit options with a broad range of localized incentives and advantages that come with life at DV.

We’re focused on creating tools and resources that will help you live a healthy and balanced life, and our generous regional benefits encourage you to spend time with the people and hobbies that inspire you the most.

We want you to plan your life’s journey with us and engage in creative learning opportunities at global scale. Venture with us today, and you’ll enjoy all of the benefits DV has to offer.

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