About the Senior Design Researcher at Headspace:

Headspace is building a team of researchers who are passionate about improving the health and happiness of the world, and with more than 30 million users in over 190 countries, we are well on our way. At Headspace, you’ll have a chance to tackle challenging and complex problems through research, working on cross-functional teams with other researchers, designers, behavioral scientists, data analysts, product managers, engineers, customer experience specialists, and more. 

This is a rare opportunity to work with a talented and diverse team on one of the world’s most loved apps. We’re at an exciting time in our history — we’re essentially creating new verticals (meditation, sleep, and beyond) and our lofty goals need great people who are excited about:

Exploring the topic of health & happiness in great depth, using mixed methods research 

Working with designers and behavioral scientists to craft emotional experiences that support healthy routines

Helping shape our product, content, and business strategy as we explore new opportunities and audiences

Leveraging research to facilitate innovation beyond the app (AI, voice, healthcare, airlines, etc.)

How your skills and passion will come to life at Headspace:

• Inform and participate in product decisions from definition to launch (and after), working at both a strategic and tactical level
• Conduct practical and impactful research across the product cycle, from formative to evaluative and everywhere in between
• Bring insights about users by a variety of methods whether it be surveys, interviews, log analysis, usability studies, diary studies, ethnographic observation, or a new method you invent
• Share findings with designers, engineers, product managers, and others, creating a smarter, more informed and more empathetic product team
• Participate in outreach to the company by teaching, telling stories, and creating experiences

What you’ve accomplished:

• 5+ years of experience in product research, user experience research, or market research in a fast-paced product environment
• Expert in a range of qualitative research methods, including, but not limited to: survey design, semi-structured interviews, ethnography, observation, concept evaluation, card sorts, usability testing, participatory design, etc. (Added bonus if you have familiarity/experience using research platforms like UserTesting.com, SurveyMonkey, dScout, or Lookback. )
• Expert storytelling and communication skills
• Proven ability to influence product or business strategy through research
• A genuine interest in health & wellness
• Educational background in Human Factors, Psychology, Anthropology, Sociology, Public Health, or Cognitive Science 
• Past experience working in healthcare or education
• Bonus: Data analysis experience, including Natural Language Processing to deepen qualitative insights

How we feel about Diversity & Inclusion:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

How to get started:

If you’re excited by the idea of seeing yourself in this role at Headspace, please apply with your CV and a cover letter that best expresses your interest and unique qualifications.