Head of Product Design
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You could be based anywhere in the world right now but we are looking for this role to be based anywhere in Australia with a slight preference for Sydney or Melbourne.
You:
Coming from a Product Designer background, but you are now a leader and manager of Product Designers. You have experienced every inch of the process and know it back to front. You are the voice for the user and can expertly balance their needs and the needs of the company.
You could be based anywhere in the world right now but we are looking for this role to be based anywhere in Australia with a slight preference for Sydney or Melbourne.
The role summary:
You will take the day-to-day running of our Product Design team off our co-founder Nicky, allowing him to focus on high-level strategy, ideation and innovation that you will also contribute to. Our current team of 3 talented and motivated Product Designers will increase quickly under your guidance.
You will also design our processes, tooling and methodologies to ensure we are navigating efficient yet innovative design solutions that are shipped on time and iteratively improved to further support and delight our growing base of users.
Us:
Linktree is a platform connecting your followers to your entire online ecosystem — not just one feed. In 2020 alone we grew from 3 million to 10 million accounts (we are now at 12 million) and average over 28,000 new signups every day.
Our Head Office is in Melbourne but we have people based across Australia, USA, Brazil and Indonesia and offer a very flexible remote way of working. Some of our team are fully remote, others are hybrid remote and in-office sometimes.
You will:
- Build, scale and manage a globally distributed, happy, talented, diverse and inclusive team of product designers that consistently deliver.
- Build and contribute to a thriving culture where designers feel a strong sense of inclusion and belonging
- Oversee multiple projects and scale design resources accordingly, ensuring deadlines are met, your org is effective, and team members are set up for success by setting clear and measurable goals
- Set a high bar quality across the Product process and ensure cross-functional teams ship quality product solutions without compromising velocity
With others you will also:
- Partner closely with product stakeholders and managers, product growth, engineers, designers and research & insight teams to deliver simple, intuitive and high quality user centric solutions
- Help shape the short and long term product roadmap and contribute to overall strategy and decision-making about product direction, design vision and strategy
- Work closely with Head of People and CCO to set and manage compensation for your team according to policies and salary band
We are looking for:
- Experience in Product Design team management of at least 5 designers in SaaS companies
- A proven background in Product Design so you can confidently coach and mentor juniors through to leads, the fundamentals of UI, UX, and Product Design. You might also be required to roll your sleeves up jump on the tools occasionally.
- Experience leading cross-functional teams, design rituals such as sprints, retros, critiques, brainstorms and ideation exercises.
- Broad design experience: prototyping, interface, interaction and UX design across mobile and web apps
- Experience with recruitment, hiring and team building, preferably in scaling startups
- Strong design coaching experience - you know how to make an impact through empowering, growing and motivating other designers.
Company Culture:
We hire with a people-first approach, so more importantly as a human, you will be collaborative, curious, enjoy solving complex problems and have empathy for the growing pains of a rapidly scaling startup - often you don't have a lot of history to look back on so you are building our ship as we are flying it.
Linktree's company culture and values are based around collaboration, diversity, inclusion, and flexibility. Those are all nice words but to give you some more specific examples:
- We are a family-friendly and flexible work environment with our team with a number of our team working hours around school and home commitments.
- We have several diversity and inclusion initiatives underway, including a D&I council, training for all staff on neurodiversity and the incorporation of a transgender inclusion policy.
- Our team is diverse across age, gender, beliefs and race and we are very proud of that.
- Even when COVID is behind us, we will be a mixed remote and in-office company. We have offices in Melbourne and Sydney but staff based in WA, QLD, TAS, SA, LA, NY, Brazil, Ireland and Indonesia.
- We prioritise our team's mental health, all employees have free access to Smiling Mind & Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
The Linktree story:
The Linktree journey begins in 2016 when co-founders Alex, Anthony and Nick were running a digital agency and using Instagram to make announcements about the artists they managed. Created as a side hustle to solve a simple problem, Linktree has well outgrown its roots, with over 10 million users worldwide, 20,000 + new signups every day, and over 120 million unique views per month. Paired with rapid growth, Linktree has recently garnered much attention in the tech world, earning 4th place on Fast Company's "10 most innovative social media companies of 2020".
The Linktree audience is broad, spanning publications, artists, celebrities, fashion and beauty influencers, YouTube stars, sports teams and household brands, right the way through to individuals with a side hustle and micro-influencers. Linktree subscribers include
Katy Perry, Selena Gomez, Pharrell, Jamie Oliver, HBO, Red Bull, Adult Swim, Patreon, Cara Delevingne, Comedy Central, Gordon Ramsay, Billabong…and many more!