Design Manager
The Black Tux is reinventing the formal wear industry so people can show up at their best on the days that matter most. We design and manufacture modern suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.
To deliver on the company vision, our design team supports and is oriented towards the entire customer journey. We are responsible for the design, concept, and production of all customer touch points and brand experiences—ranging from brand and marketing campaigns to the UX of our website to our physical showrooms. We are customer centric, experience focused, and impact oriented.
The Black Tux Design team is looking for a generalist Design Director to lead a multi-disciplinary team in creating experiences that are simple, opinionated, and well-crafted. You’ll join our growing team and help shape not just our products and brand, but our people and the way we design and make. It’s a dynamic role and a unique opportunity to shape the entire customer experience.
In a typical week, you’ll give feedback in design reviews, coach your team through challenges, do some hands on design work, and make strategic decisions with your peers in Product, Customer Service, Retail, Marketing, and Engineering. You might visit a showroom and talk with customers one day, and the next day take what you learned and apply it as you give feedback on copy.
What You'll Do
- Will be in a hybrid capacity to start, balancing IC tasks and management tasks
- Manage and coach designers by mentoring and creating growth opportunities
- Ensure the team is producing work that is of quality and meets company objectives
- Work closely with design leadership to ensure a cohesive experience across all products and touch points
- Contribute to the evolution of our design practice, process, and voice
- Grow the team by attracting and hiring talent
- Partner with cross-functional peers to define goals, objectives, roadmaps, and processes to ensure projects are well defined and high impact
- This role reports to the Head of Design
Who You Are
- You are interested in the intersection of digital and physical experiences
- You like to find new and better ways to make things
- You are naturally curious and like to ask questions
- You can balance attention to detail with timely delivery
- You value impact over form but are loyal to quality
- You are a natural early adopter interested in tech, fashion, and exceptional customer experiences
- You see team-building and management as a design problem
- A collaborative, low-ego approach to working with others
- You are rigorous, self-motivated, and communicative
The Requirements
- 8+ years of experience
- You consider yourself a generalist with strong IC skills and at least 1 year of managing people, and you’re looking to continue to grow into management
- You have, and can articulate, a perspective on what makes great design
- A love for typography, interaction, traditional graphic design, and technology
- Experience working with engineering, marketing, and product to drive strategy, vision, and execution
- Experience attracting and hiring design talent
- Comfortable juggling a wide range of responsibilities at the same time
- A portfolio of relevant design work, executed either by yourself and/or a team that you led, that conveys an ability to ship successful, well-crafted work
Benefits and Perks of Working at The Black Tux
- Exciting startup environment
- Weekly catered lunches
- Dog-friendly office
- Complimentary dry cleaning & tailoring services
- Health, dental and vision coverage
- 401(k)
- Paid parking
- Parental leave (non-birthing parents included)
- Open vacation time
- Stocked kitchen & pantry
- Apple equipment or whatever you need to be productive
- Monthly team outings
- Free suit and tuxedo rentals
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.