Design Director, Core Experience

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
The Core Experience design team shapes the future of Cash App by defining the fundamental flows, frameworks, and surfaces that tens of millions of customers rely on every day. We are a team that drives the strategic step-changes pushing our product forward.
As the Design Lead for Core Experience, you will report to Cam Worboys (Head of Product Design, Cash App and Afterpay) and lead a team of 10+ designers. This is a hybrid player-coach and DRI role: you will set an exceptionally high craft bar while staying hands-on with the most critical work. You will partner with senior leadership across product, engineering, and research to define long-term vision, drive roadmaps, and ship experiences that redefine what a financial product can feel like.
You Will

• Define and uphold craft excellence for Core Experience - staying close to the details, leading critique, and ensuring every shipped experience meets the highest quality bar
• Drive long-term vision, strategy, and roadmaps in partnership with senior product and engineering leadership
• Lead and grow your team - mentoring designers, fostering accountability, and developing people across career stages and disciplines
• Get hands-on with the most complex, ambiguous design challenges while empowering your team to deliver exceptional work independently
• Build trusted partnerships with senior cross-functional peers, championing Design as a critical driver of business strategy
• Drive adoption of emerging tools and AI-driven approaches that accelerate your team's craft and velocity

You Have

• 12+ years of experience in product design with a portfolio demonstrating exceptional craft, taste, and ability to make complex systems feel simple
• Track record leading design teams, including experience as a player-coach - directing strategy while personally driving critical projects
• Demonstrated ability to craft long-term vision and customer-focused strategies for products at scale
• Deep expertise in designing consumer financial products or similarly complex, trust-dependent systems
• Outstanding partnership and communication skills that inspire alignment across senior leadership, product, engineering, and research
• Experience attracting, developing, and retaining strong design talent

Portfolio
Please submit a link to your portfolio as part of your application. be sure to include the password, if necessary.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$304,500 - $456,700 USD
Zone B:
$304,500 - $456,700 USD
Zone C:
$304,500 - $456,700 USD
Zone D:
$304,500 - $456,700 USD
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.