Partner with RH Gallery teams to drive Waterworks sales and brand presence via in-gallery expertise, training, merchandising, trade outreach, project pipeline management, and cross-functional collaboration. Support lead generation, specifications, marketing events, and client service while tracking performance and participating in networking and site visits.
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
The role partners closely with RH Gallery teams and Waterworks stakeholders to drive sales, strengthen brand presence, and deliver an exceptional luxury client experience to trade clients.
This position is responsible for business development, in-gallery support, and cross-functional collaboration to grow demand for through RH and the broader trade network.
This is an onsite role in the Newport Beach Gallery.
Responsibilities
- Serve as the in-gallery Waterworks product expert, supporting consultations and increasing team selling confidence.
- Train and educate RH associates on Waterworks products and solutions.
- Maintain Waterworks visual merchandising and brand presentation standards within the gallery.
- Deliver an exceptional luxury client experience aligned with Waterworks and RH brand values.
- Manage project pipelines and register opportunities in accordance with Client Management guidelines.
- Plan and execute marketing activities, ensuring accurate and timely CRM documentation.
- Review account performance, marketing strategies, and revenue goals on a regular cadence.
- Track progress through field reports, outreach activity, and pipeline updates.
- Partner with RH Gallery Leaders and associates to drive sales of Waterworks through the gallery channel.
- Build and maintain strong relationships to grow Waterworks and RH preferred vendor status.
- Meet or exceed goals related to lead generation, opportunity development, quotes, and orders.
- Establish and grow relationships with architects, interior designers, builders, and plumbers to generate demand in Southern California.
- Present the Waterworks product portfolio to drive specifications and project opportunities.
- Participate in industry events, CEUs, networking engagements, and site visits to expand market presence.
- Partner with RH Channel leaders internal Waterworks cross-functional teams to develop tools and resources for RH sales consultants.
- Liaise between corporate teams and partner sales consultants, facilitating regular communication and alignment.
- With the RH Channel Leader, recommend and define and implement operational processes that uphold the Waterworks brand and meet partner needs.
- Model Waterworks values across all interactions and partnerships.
- Contribute to initiatives that strengthen the Waterworks × RH partnership and overall gallery success.
- Demonstrate flexibility with scheduling, including evenings, weekends, and travel as required.
- Perform other duties and responsibilities as assigned.
Gallery Support & Client Experience
Operations & Business Management
Sales & Partnership Development
Market Development & Trade Outreach
Cross-Functional Collaboration
Additional Responsibilities
Requirements
3+ years of sales, business development, or client-facing experience, ideally within luxury home, design, cabinetry, plumbing, tile, or related categories.
Proven track record of meeting or exceeding sales goals.
Excellent communication, presentation, and influencing skills with the ability to support both clients and trade professionals.
Experience with architects, designers, builders, or trades professionals strongly preferred.
Digitally proficient; comfortable with Microsoft Office, CRM platforms, and related sales tools.
Highly organized, self-driven, and capable of managing multiple client projects simultaneously.
Passion for design, craftsmanship, and the Waterworks brand.
Marketing outside of the gallery up to 50%
Working knowledge of cabinetry design or plumbing fixtures preferred.
- Schedule is Monday-Friday 9am-5pm, with flexibility required per business need.
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Waterworks may require physical requirements within its Showroom locations as follows:
Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques. Ability to maneuver effectively around showroom floor, stock room and office. Position could entail periods of standing, twisting, stooping, kneeling, squatting, bending and climbing. Licensed to drive preferred. Ability to travel locally or out of state.
Waterworks Los Angeles, California, USA Office
8431 Melrose Place, Los Angeles, United States, 90069
Similar Jobs
Financial Services
Participate in a two-day social-impact hackathon building tech solutions for nonprofits. Develop, test, and troubleshoot software; write secure code; collaborate with engineers and stakeholders; use automation and approved AI development tools responsibly; attend training and mentorship; and potentially be considered for a 2027 Software Engineer Program Summer Internship.
Top Skills:
Ai Development ToolsHackerrank
Financial Services
Summer Analyst in Data & AI will design and build end-to-end data, analytics, and ML/AI solutions using cloud and modern tooling. Responsibilities include developing models and pipelines, running experiments tied to business KPIs, supporting data governance and compliance, creating dashboards, and collaborating in agile teams while receiving mentorship and training.
Top Skills:
AWSCopilotDatabricksLlmPythonSnowflakeSQL
Financial Services
Participate in a two-day hackathon solving nonprofit data problems and network with Data & AI teams. Potential pathway to a 2027 Data & AI summer internship where you would build end-to-end data, analytics, and ML solutions, design data platforms and pipelines, develop production-ready models and dashboards, ensure data governance and compliance, work on agile teams, and deliver data-driven recommendations.
Top Skills:
AWSCopilotDatabricksLlmPythonSnowflakeSQL
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
