The Deal Desk Specialist facilitates the Order to Cash process, ensuring compliance with internal policies and assists sales with complex deals.
Description
About the Role
The Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals.
Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST
What You'll be Doing
About You
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
About the Role
The Deal Desk Specialist partners with Sales, Finance, Operations and Legal teams to facilitate the Order to Cash process. You will ensure that the deal cycle is in compliance with internal policies, legal guidelines and revenue recognition standards from start to finish. You are able to maintain these company and industry guidelines while also assisting the sales team with complex deal structures to help close deals.
Location - Remote in TX or FL - Mon - Friday 8 AM - 5 PM PST
What You'll be Doing
- Review/Approve non-standard deal requests in DealHub related to special terms, payment terms, discounts, etc.
- Work closely with the Legal team to address EULA modifications to be included on deals
- Cross-train with Billing team to assist with order processing wich consists of order form review, subscription set up and provisioning
- Maintain EOM outstanding deal reports and follow up with AEs and their managers as needed
- Work with Sales Operations to make changes in DealHub that may be related to new policies, product offerings, pricing strategies or increased efficiency
- Performs other duties and responsibilities as assigned
About You
- 1-2 years Deal Desk experience, supporting a sales org
- Experience with a CPQ tool (DealHub preferred) and Salesforce
- Attention to detail
- Excellent written and verbal communication skills
- Able to prioritize and balance multiple tasks; strong organizational and time management skills are required
- Approachable
- Solution oriented
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
Top Skills
Dealhub
Salesforce
Similar Jobs at NinjaOne
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Director will lead cross-functional program management for enterprise and federal portfolios, developing tools and processes while ensuring project alignment and execution, driving growth.
Top Skills:
AsanaConfluenceJIRAPower BITableau
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
As a Localization Engineer, you will enhance localization processes, manage translations, resolve issues, and ensure product quality across engineering and localization teams.
Top Skills:
Computer-Assisted Translation ToolsPythonTransportation Management System
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Manager of Revenue Recognition & Cash oversees collections, reconciles payments, manages cash balances, and ensures compliance with laws. Responsible for improving processes and implementing technologies.
Top Skills:
NetSuiteStripeSuitebillingSuitesync
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
