Deal Desk Manager

About the Team:

At Netlify, the Deal Desk team partners with Sales, Finance, Legal, and Customer Success to accelerate revenue by guiding deals from quote creation through booking and hand-off to Finance. Acting as trusted advisors on pricing strategy, contract terms, and deal structure, we own the governance that keeps margins healthy while enabling reps to close business quickly. This role exists to ensure every deal aligns with company policy, recognizes revenue correctly, and lands in the general ledger without surprises while still maintaining a positive experience for the customer and the sales organization. By streamlining the quote-to-cash workflow and coaching Sales on best practices, Deal Desk directly impacts ARR growth, forecast accuracy, and Netlify’s ability to scale efficiently.

What You’ll Do: 

• Serve as the go-to advisor for Sales on deal structure, discount strategy, commercial terms, and Order Form generation meeting SLA targets for turnaround time.
• Own end-to-end deal governance: validate data accuracy, ensure compliance with revenue-recognition policies.
• Continuously improve quote-to-cash processes: document SOPs, automate approvals where possible, and drive cross-functional projects that reduce friction and improve speed to revenue.
• Support month-end / quarter-end close activities,reconciling bookings, resolving order exceptions, and collaborating with Accounting to ensure clean hand-off.

What You'll Bring: 

• Several years of Deal Desk or Order Management experience in a high-growth B2B SaaS environment.
• Expert knowledge of Salesforce (Opportunities, Products, Accounts)
• A strong grasp of SaaS pricing models, MRR/ARR metrics, and structuring multi-year deals
• Proven ability to interpret legal language and collaborate with Legal on non-standard terms (e.g., MSA redlines, data-privacy addenda).
• Advanced proficiency with Excel / Google Sheets skills (lookups, pivot tables) 
• A track record of cross-functional partnership and crisp communication with Sales leadership, Finance, and Product teams.
• High attention to detail and a bias for documentation: you leave processes clearer and teams more self-sufficient than you found them.

This Role is a Great Fit If: 

• You thrive in fast-paced environments where priorities shift and end-of-quarter energy is real.
• You’re energized by solving puzzles,structuring complex deals that satisfy customers while protecting margin.
• You have a “no surprises” mindset: proactive, transparent, and comfortable raising risks early with actionable solutions.
• You love process improvement and see every manual step as an opportunity to automate or streamline.
• You value clear, concise documentation and believe enablement materials should be as polished as the product.
• You are comfortable working remotely across time zones, using Slack, Google Meet, and Linear to stay aligned with global teams.

Our applications will close on Monday, August-25 at 9am ET

Applying

Not sure you meet 100% of our qualifications? Please apply anyway!

When applying please include: 

A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. 

Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing [email protected]. 

About Netlify

Netlify is the most popular way to build, deploy and scale modern web applications. Home to millions of developers and thousands of enterprises, Netlify is the platform of choice for running modern composable web applications in production, from global corporate sites to complex e-commerce and SaaS applications.

We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!

At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our base compensation for this role is targeted at $81,000 - $110,000 for most US-based locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.