Deal Desk Manager

About The Job

At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?

This candidate will join a well-funded, hyper-growth vertical SaaS company with the unique opportunity to help build out this critical function.

As our Deal Desk Manager, you will serve as a key partner to our sales, finance, and legal teams ensuring deals are structured in alignment with business goals while driving efficient deal execution. You will take ownership of optimizing the deal process, including pricing, discount management, contract approvals, and compliance with internal policies. As the first person in this role, you will have the chance to design the deal desk function and implement best practices that scale as the company continues to grow. You will be reporting directly to the Director of Revenue Operations.

What You’ll Do:

• Establish Formal Deal Processes: Create standardized pricing guidelines discount thresholds and approval workflows to improve governance and scalability
• Discount Management: Manage discount frameworks balancing sales flexibility with profitability targets
• Centralized Contract Management: Maintain a centralized repository for contract terms redlines and special provisions to reduce inconsistencies and improve tracking
• Deal Monitoring: Review deals to ensure compliance with approved terms minimizing rejections and delays
• Manage Special Terms: Move special term negotiations from informal channels to standardized trackable systems
• Reporting & Analytics: Build reports and dashboards to track trends approval cycles and discount usage providing insights to support decision-making
• CRM & Tools Management: Oversee integration and optimization of tools and CRM (e.g. Salesforce and DocuSign) to support deal flow approvals and reporting

What We Look For:

• Experience: 3+ years in Deal Desk, Sales Ops, or Revenue Ops ideally within a high-growth B2B SaaS environment
• Process Development: Proven ability to build and scale deal desk processes with deep knowledge of pricing discounting and contract management
• Cross-functional Expertise: Skilled at aligning sales finance legal and CS to drive collaboration and execution
• Technology Proficiency: Strong understanding of CRM systems (Salesforce preferred) CPQ tools and CLM platforms
• Analytical & Financial Skills: Deep understanding of deal economics SaaS pricing models and revenue recognition with a data-driven mindset
• Communication & Influence: Excellent communication skills with the ability to explain complex deal structures to leadership and negotiate cross-functionally

Work Location:

• Hybrid work schedule in Santa Monica, CA or remote work for those located in the Pacific Time Zone

Compensation:

• $120k - $140k base salary + 20% annual bonus