Subscription Management Consultant at Procore Technologies

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We’re looking for a Subscription Management Consultant to join Procore’s Subscription Management Services (SMS) team. In this role, you’ll serve as the subject matter expert for Procore subscription terms and policies, helping to streamline the procurement process by providing consulting services to internal and external stakeholders.

As a Subscription Management Consultant, you’ll be responsible for the planning, execution, stakeholder management, process enhancement, and project management of contractual audits of Procore customers. You’ll apply your knowledge of the SaaS and construction industries to provide definitive and actionable expertise around Procore’s subscription offerings.

This role will report to our Senior Manager of Deal Desk & Subscription Management Services and has the opportunity to be based in any of our US offices or remotely in the US. We’re looking for someone to join us immediately.

What you’ll do:

  • Execute subscription audits by working closely with customer stakeholders, including executives, to meet project timelines and objectives 
  • Interpret and articulate complex subscription terms and governing agreements to various stakeholders
  • Serve as a subject matter expert  on software subscriptions and associated risks to internal and external parties
  • Design appropriate remedies that foster a positive ongoing relationship with customers while protecting Procore’s intellectual property and contract rights
  • Conduct data analysis and reconciliation between multiple data sources using excel and other data management tools
  • Provide regular updates and reports regarding individual engagement statuses, next steps, and potential strategies to various stakeholders 
  • Manage multiple high priority projects involving cross-departmental team members (e.g., People, Sales, Finance, Legal, Customer Success, R&D, and Sales Operations) and external business partners (e.g., Customer C-Suite, Procurement, Procore Champions) to complete complex subscription reviews

What we’re looking for:

  • Bachelor’s Degree in Business Administration, Economics, or similar discipline is required
  • 1+ years of experience in an analytical or account management role for a SaaS company
  • Experience with Salesforce.com or comparable CRM solution
  • Experience with Microsoft Office and G Suite
  • Strong background in negotiation, conflict resolution, and client relations
  • Construction industry experience is preferred

About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, housing complexes, and more. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. Check us out on Glassdoor to see what others are saying about working at Procore!

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, flexible paid time off (Procore Values Time), employee enrichment and development programs, and volunteer days.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • SalesforceCRM

Location

Procore's Carpinteria campus is the largest of our offices, with multiple buildings spread along the coast and surrounding areas.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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