Senior Collections Analyst
Job Summary
The Senior Collections Analyst is responsible for analyzing and providing in-depth reporting from multiple data sources as it relates to key A/R balances, preparation and dissemination of data for regularly scheduled sales calls, acting as initial escalation point of contact for issues raised by internal and external customers. The ideal candidate will have 5+ years of experience in a Senior A/R Analyst role, or 5+ years as a Financial Analysis with a heavy focus on A/R.
Responsibilities
- Highly analytical and adept at managing big data
- While not directly managing people, this role is responsible for the management of the data/information used in providing data to, EMT, Sales, and the Collections team
- Works with Director of A/R and Collections staff on preparation and review of Bad Debt
- Adept at taking multiple sources of data and distilling it into a digestible, reportable, and repeatable format for Sales and Accounting/Finance Leadership
- Strong verbal & written communication skills, including the ability to effectively communicate to all levels of management and staff
- Proficiency with Excel and PowerPoint (Advanced)
- Preferred experience with A/R automation tools
- Ability to quickly learn and adapt to new systems and processes
- Serves as initial escalation point for collection related issues (from both internal & external customers)
- Compiles data and report on Collector effectiveness
- Other duties as assigned
Required Qualifications
Years of Experience in Related Field: 5+
Education: B.A. / B.S. Required
Technical/Specialized Knowledge, Skills, and Abilities:
- Advanced Excel
- Power Point
- Outlook
- Sales Force
- NetSuite
- Tesorio or other A/R automation
- Limited training / on-boarding new & existing staff
- Working across departments to aggregate and repot & resolve issues
Preferred Qualifications
- 5+ years Accounts Receivable / Financial Analysis experience required
- Ability to communicate with others and multi-task effectively
- Highly organized and regimented in approach to ensure completeness of work product
- Proven ability to perform under deadlines
- Proficiency with full suite of Microsoft Office products
- Proficiency with various accounting software tools. NetSuite, Salesforce and Zuora highly preferred
- College level courses in Accounting or directly related field, Bachelor's degree preferred
- Experience working with systems and automated applications, SaaS experience preferred