Production Associate
FabFitFun is a lifestyle membership that inspires women to lead happier, healthier lives through product and brand discovery. Its flagship product, the FabFitFun Box, delivers a curated and/or customized collection of full-size products across beauty, fashion, wellness, fitness, home, technology and beyond - to more than one million members - each season. In addition to the box, FabFitFun members receive access to FabFitFunTV, a streaming video service offering on-demand wellness videos, daily lifestyle content, the FabFitFun online Community and year-round exclusive sales and shopping experiences. We inspire our members to lead happier, healthier lives through product and brand discovery and continuously find innovative ways to offer value beyond the box. To achieve this, we are building a team of talented, collaborative individuals with strategic minds and entrepreneurial identities.
FabFitFun is looking for a Production Associate to join the Sourcing and Quality team at our West Hollywood HQ. Reporting to the Production Manager, the ideal candidate will be a self-starter who can support the production tracking process by working with several vendors and brands to receive and review standard WIP reports.
What you'll do:
- Support the production tracking process by working with brand partners to review production status and manage inventory.
- Ensure production schedule and delivery is on time across ECOMM Branded SKUs (approx 450 per cycle).
- SKUs will be split between available inventory and regular full production runs. Tracking ship dates required for available inventory, full WIP management for regular production runs.
- Support Production Manager with reporting by conducting data pulls from Salesforce & Grovesite.
- Support all production reporting on a weekly cadence.
- Maintain calendar deadlines and escalate concerns to Production Manager.
- Manage communication for ECOMM WIP calls and understand logistics process and impact
- Proactively flag production issues to Production Manager across owned SKU list that will affect port ETAs in order for DC to plan receiving strategy accordingly.
- Engage in weekly calls with ECOMM brands and vendors, discuss current status relating to logistical and delivery updates.
- Document all delivery related charge backs for Production Manager to review.
- Utilize weekly reporting resources to calculate chargebacks for all SKUs.
- Present seasonal chargeback report to Manager prior to leadership review.
- Working cross-functionally with the QC team to validate quantities for assigned SKU list to maintain on time delivery.
- Track WIP reports against QC inspection schedule to validate brand data and ensure on time delivery.
What you'll bring:
- Bachelor’s degree in Operations, Supply Chain or related field
- 2-3 years of experience in production and supply chain management with a focus on cosmetic, cut & sew, or hard lines production. (Experience in both soft lines and hard lines is a plus)
- High level of skill with Microsoft Excel with strong analytical, verbal and written communication skills
- Experience working with domestic and international vendors.
- Experience using a PLM or retail system is a plus.
- Experience tracking production from PO creation to on time delivery.
- Superb attention to detail necessary for brand facing conversations and accurate data reporting
- Strong communication skills with cross functional teams
- General knowledge of manufacturing processes and quality standards
- Analytical, statistical, and problem-solving skills and comfortable reviewing large portions of data and tracking to meet calendar deadlines.
- Demonstrated ability to work in multicultural environment.
What You’ll Get:
- Amazing benefits including medical, dental, vision, pet insurance, FSA, and 401k matching
- The opportunity to work in a collaborative environment full of bright, driven, and happy people
- Be a part of one of the fastest growing companies in the US that is revolutionizing eCommerce
- Open/Flexible PTO policy - we trust our employees to manage their time!
- Free FabFitFun subscription and quarterly credit in the Add-Ons store
- Monthly cell phone reimbursement
- Monthly work from home stipend while the company is temporarily remote