Product Data & Insights Analyst
About Ruggable:
Ruggable is a Los Angeles-based, venture-backed, rapidly growing e-commerce startup that is disrupting the $7B rug industry and revolutionizing the market for residential rugs. Our patented 2-Piece Rug System allows you to remove the top layer of your rug and wash it in your home washing machine, offering an affordable, stylish and convenient solution for young families, pet owners, and busy individuals. We're a small, entrepreneurial team with big ambitions. We have a strong brand, established traction, and amazing advisors fueling our steady growth. This is an opportunity to get in at the ground floor and solve for complex challenges, while charting your own career.
Job Summary:
The Product Data & Insights Analyst will drive critical analytics projects for the Customer Experience and Product Data & Insights teams. This individual will be responsible for building and continuously improving dashboards and reports that track relevant KPIs, translating raw data into actionable insights, and serving as the liaison between the Customer Experience and Product Data & Insights teams. They will also feel comfortable recommending the capture of new data sources, explaining their value, and translating output into actionable steps to drive our business forward. We are looking for a highly quantitative, detail-oriented self-starter who has a passion for working in a fast-paced environment with structured and unstructured datasets and is adaptable to change.
What You'll Do:
- Build and maintain automated reporting dashboards for daily use by relevant stakeholders
- Serve as a data-centric, technical advisor to the Customer Experience team
- Glean insights from disparate data sources and communicate findings to non-technical audiences
- Build and maintain clean, user-friendly datasets from raw data
- Serve as the steward of our Customer Experience data and constantly seek ways to verify and improve the integrity of that data
- Provide recommendations for continuous improvement of our analytics capabilities (e.g. helping understand new sources of useful data or recommending and integrating new tools/platforms)
- Inspire other members of the Product team with an analytical approach to questions
What You'll Need To Have:
Required:
- 1-2+ years of experience in an analytics-focused role, ideally focused on CPG/retail
- Proven track record of translating raw data into actionable insight, presenting to business stakeholders, and driving value for th business
- Advanced knowledge of SQL, Microsoft Excel and Google Sheets
- Knowledge of at least one programming language for data analysis (Python preferred)
- Familiarity with version control software (e.g. Github)
- Enthusiasm for writing clean, readable code
- Familiarity with CRM tools (e.g. Zendesk, Salesforce, Kustomer, etc.)
- Ability to work effectively both independently and as part of a team
- Strong project management and organizational skills
- Bachelor’s degree or equivalent
Preferred:
- Experience with CPG/Retail
- Familiarity with AWS (AWS certification a plus)
- Experience using business intelligence software (e.g. Looker, Tableau, etc.)
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.
