Market Intelligence Analyst (Remote - US)

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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

DISQO’s Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic priorities and new initiatives across functions including Sales, Marketing, Customer Success and Finance. We stay focused on aligning the highest-level company priorities with effective day-to-day operations.

As a Market Intelligence Analyst, you will lead the analytical aspects of building out our operational excellence capabilities and implementing a Strategic Growth framework, as we become a multi-product company and expand our global footprint. You will become an expert on the data behind our business and conduct deep dive analyses to identify and solve ambiguous and highly visible business challenges, with the goal of increasing DISQO’s business growth and customer satisfaction. In addition, you will be responsible for surfacing key business insights in executive-level business reviews.

What you will do:

  • Manage Operations metrics and KPIs and report out on a regular cadence, surfacing insights and impactful data
  • Identify areas of opportunities and proactively conduct analyses to gain unique insights that can help drive product performance improvements (e.g., financial, customer success, sales, etc
  • Conduct thorough analyses(creating benchmarks and KPIs) and make reports of competitive businesses with a deep understanding of their business models, products, go to market strategy, customers and competitors, wins/losses, SWOT, relevant acquisitions, etc. to inform our growth strategy, opportunities, product development or emerging risks on a regular basis
  • Research current and potential customers to understand their needs, preferences and areas of opportunity
  • Leverage internal company intelligence (sales figures, win/loss, etc.) to uncover key insights.

What you’ll bring:

  • Undergraduate degree in one of these subjects: Science, Technology, Engineering, Mathematics. MBA is preferred
  • 2+ years of analytical experience in investment banking, management consulting or corporate strategy roles at a leading tech company
  • Experience presenting to executives, communicating cross-functionally and analyzing datasets, demonstrating exceptional storytelling across modes of communication
  • Passionate about analyzing different sources of data and synthesizing information down to what matters most for the business
  • Demonstrated ability to independently analyze large amounts of data, distill into an understandable format, extract impactful and actionable insights and present concise, coherent findings adjusted to various audience levels
  • Very comfortable working in a dynamic, fast-paced environment with the ability to balance competing priorities while collaborating and sharing responsibilities across the team.
  • Experience with CRM (e.g. Salesforce) and marketing automation systems (e.g. Pardot) would be highly desired
  • Knowledge of building out business intelligence visualizations and using software such as Tableau, Power BI, etc. is a big plus
  • Advanced technical proficiency with Excel/Google Sheets and PowerPoint/Google Slides
  • Strong personal initiative, results oriented, accountable and adaptable; desire to succeed in a demanding environment
  • Desire to continuously learn and develop skills.
  • Agile & Servant Leader DNA

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents

·Equity

·Unlimited Vacation

·Flexible work hours

·Catered lunches 3x a week

·Stocked pantry

·Happy Hours

·Onsite Fitness Program

·Discounted Gym Membership

·Quarterly Offsites

·401K

·Life Insurance

·FSA

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • LaravelFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • AWS RedshiftDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail
    • OnGageEmail
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Located in the heart of downtown Glendale’s thriving tech community, DISQO is conveniently near a myriad of great eateries & entertainment options.

An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Controller

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Manager, Talent Operations

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan
Flexible work schedule
Fully stocked kitchen and catered lunches
Fun culture - happy hours, games, off-site team building activities
Smart passionate coworkers

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
End of year holiday shut down.
Office Perks
Commuter benefits
Commuter FSA
Company-sponsored outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free daily meals
Free snacks and drinks
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

The last several years have placed a newfound emphasis on trust, transparency and innovation at DISQO. Employees have always been at the forefront of everything we do, but we now keep an even closer pulse on employee experience to remain agile as the world continues to evolve. Every quarter, we conduct an employee experience survey to better understand what we should keep doing and what we need to do differently at DISQO. After analyzing the results, we evaluate and implement changes that will benefit our workforce as a whole. Additionally, we measure the employee Net Promoter Score to understand overall employee satisfaction, always striving to improve our numbers based on feedback.

DISQO has also implemented a number of new ways to support and celebrate employees outside of their day-to-day work. Our People Operations team has created Employee Resource Groups (ERGs) – including committees for social impact, diversity, and workplace inclusion – to inform the organization about cultural events and provide opportunities for community involvement. For example, our DEI employee resource group drives discussions around cultural awareness, educates the organization about historical events and holidays, and shares valuable resources. DISQO has also put DE&I at the forefront of hiring, including relationships with diversity recruiting events like HackerX and WomenHack, more inclusive job descriptions, unconscious bias training, and DE&I education for new hires.

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