Manager, Data Services

| Greater LA Area
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Job Summary

BlackLine is looking for a Manager, Database Services to join our Cloud Engineering and Operations team. In this role, you will be responsible for overseeing the very thing that makes BlackLine possible: our databases. You will lead a team of passionate database experts who will help drive the evolution of our platform and deliver availability, scalability, and operational efficiency. At BlackLine, the data our customers trust us with is vital not just because of that trust, but also because of how it used and the power it represents. If you are a believer in the power of data, an agent of change in the data world, and looking for a challenge where you can help shape and mold the future of our company, then our fast-paced and growing company will provide ample opportunity for a candidate who can effect change, advocate for improvements, and partner across peers to the success of us all.

Roles and Responsibility

  • Oversee database capacity management and performance tuning for thousands of clients.
  • Lead, retain, and grow a team of database administrators.
  • Help define standards for database configuration management, optimization, scaling, resiliency and recovery.
  • Lead a 24x7 DBA team, supporting multiple datacenters to ensure the availability of the BlackLine service.
  • Develop, apply and promote consistent data and database management standards through standard processes and SOPs.
  • Collaborate with functional managers and stakeholders to propose new solutions that enhance and drive revenue growth.
  • Support database specific monitoring and alerting tools​
  • Design and implementation support for database related products required to deliver new and existing customer facing products and services​
  • Help design and operate a highly available data as a service platform in large distributed and virtual environments.
  • Drive problem resolution to root cause and take initiative in identifying and fixing broken processes.

 

Required Qualifications

Education: BS in Computer Science or a related field.

Technical/Specialized Knowledge, Skills, and Abilities:

  • 5+ years' experience in the database management or related areas with the ability to manage technical teams
  • Familiarity with privacy and security controls in database environments.
  • Proven ability to work across a wide organization to achieve results based on technical vision.
  • Cross-system and full-stack architecture experience and awareness.
  • Fundamental knowledge of compute, storage, and networking.
  • Working knowledge of cloud technologies and their business application.
  • Working knowledge of Linux and/or Windows operating systems.
  • Working knowledge of Agile frameworks.

Other:

  • Proven leader at building effective/high performing teams.
  • Strong quantitative and qualitative reasoning skills.
  • Strong interpersonal, presentation and communication skills.
  • Strong organizational skills and detail oriented.
  • Ability to communicate well with both business owners and technical staff, at the appropriate level for both.
  • Strong intra team and cross functional collaboration skills.

Preferred Qualifications

  • Must be an expert in SQL Server design, modeling, implementation, stored procedures and performance tuning.
  • ITIL knowledge is a plus.
  • Experience with NoSQL databases like MongoDB and cloud database platforms a plus.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BlackLine’s headquarters feature open work stations, informal lounge areas, a game room, a music room, quiet pods, training areas, and more.

What are BlackLine Perks + Benefits

BlackLine Benefits Overview

BlackLine believes in providing the best possible service to its clients, and that starts with offering amazing perks to its employees. These perks include 100% coverage for healthcare, vision, and dental, 401(k) matching, ESPP, food, drinks, games, and so much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
At BlackLine, we feel that paying 100% of our employees’ health benefits is 100% the right thing to do. Medical, dental, and vision are taken care of by the company.
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
BlackLine provides employees with a 401(k) matching plan.
Employee Stock Purchase Plan
BlackLine offers and Employee Stock Purchase Plan with the ability to buy stock at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
BlackLine hosts company outings several times per year.
Game Room
Our game room includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Some Meals Provided
Parking
We offer employees free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We’re better together and know that amazing individuals make amazing teams. We also know that we bond through socializing and shared experiences. That’s how teams gel and support each other.

So, we like to play games together: table tennis, poker, and video games. We encourage company sports leagues and fitness groups. We relax with happy hours and team get-togethers, and we never let a holiday season go by without a celebration.

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