Director, Business Intelligence and Analytics

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About the role:

Reporting to the VP of Product Management, you will help lead Zwift through our next phase of growth by evangelizing a data informed culture. This is both a strategic and hands on role where you'll have a passion for data as well as experience leading a team of analysts and data scientists. You’ll lead the efforts to bring a data driven approach to all areas of the business from acquisition to engagement and retention. You will develop key relationships with product, engineering, design, marketing and CRM. You will breathe data on a daily basis, to validate/invalidate our intuitions and hypotheses, and to get insights to inform business and product decisions. If this is you, come join our team!

About Zwift:

Zwift is the fitness company born from gaming, and we’re on a mission to make more people, more active, more often. The Zwift platform delivers an at-home training game experience that connects cyclists and runners in over 195 countries and counting! Launched from the sunny sands of Long Beach, California in 2014, we’ve grown to over 350 (and counting!) Watopians - that’s what we call our employees - and we have people in New York, Tokyo, Australia, Rio de Janeiro, and London. Together, we are disrupting the fitness industry! 

About Watopia:

If you’re looking for an encouraging, innovative, and passionate team, Zwift is just that. We like bikes. We like running. We also like local ice cream shops and game nights. And, our "Pets of Zwift" Slack channel brings you daily fuzzy, furry, heartwarming paws and noses straight to your screen. You'll be surrounded by awe inspiring people in our brand new playful and colorful office environment. That being said, we don't want you to be intimidated by the former Olympians, pro cyclists, and other amazing athletes that work here; our team consists of people from all walks of life. Even if you're at the very beginning of your fitness journey, there is a place for you here! Who knows, you may surprise yourself and complete your first triathlon if you hang out with us for too long.

What you'll do:

  • Evangelize data informed decision making throughout the organization by collaborating with cross functional partners in product, engineering, strategy, finance, CRM and marketing
  • A leader as well as a team player, willing to roll up your sleeves and do whatever it takes to make your projects a success
  • Partner with product management and engineering teams to define success metrics and provide analysis on the performance of new product launches and feature enhancements
  • Ensure data best practices and be a thought leader in building a data informed culture throughout Zwift
  • Leverage our data analytics and data science resources to offer actionable insights
  • Lead the team through change as we grow and evolve the analytics team
  • Comfortable defining and building process, only to break it down and evolve them again, as the business needs evolve
  • Provide timely turnarounds on data requests for one off projects that support key company initiatives and partnership

What we're looking for:

  • 8+ years of experience in data analytics for a consumer facing, digital first business 
  • Bachelor's or advanced degree in a quantitative field
  • Ability to perform complex analyses with large amounts of data, create actionable insights and tailor the communication/findings to various stakeholders including the executive team and product and engineering teams
  • Experience analyzing large data sets
  • Experience with customer funnel analytics and segmentation modeling
  • Experience designing and analyzing multivariate experiments
  • Experience with machine learning methods and tools such as PyTorch, TensorFlow, scikit-learn
  • Knowledge of both relational and NoSQL databases
  • Technical expertise with data models, database design, data access, data mining and data segmentation techniques
  • Experience querying databases and using R, Python, SQL, etc.
  • Working knowledge of analytics/BI and data visualization tools like Tableau, Google Analytics, Sisense
  • Experience in a complex, cross functional organizations where you and your team needs to collaborate and integrate into teams across many disciplines
  • Willingness to roll up your sleeves and do whatever it takes to help your team win

Some Reasons We Think You'll Love It Here:

  • Fast growing, collaborative environment. Your job will never get boring!
  • Awesome team of talented individuals who love what we do
  • Employee perks and benefits including a fitness program and fantastic industry discounts 
  • Amazing office locations with killer views
  • Did we mention that we encourage you to workout at work...Zwift, run, yoga….we’re in! 

How to stand out among the rest: 

If you are excited about this role, we strongly encourage you to include a cover letter. We receive a lot of applications, but a well thought out letter introducing us to your skills and personality will stand out among the rest.


Of course we are nothing without our Values to ground us and ensure we run and build a Company where people love to work, feel like they are welcomed, included and belong.  Only then, can they thrive and do their best work.  The Values we strive to live everyday:

  • Make It Fun, 
  • Elevate Teammates, 
  • Cultivate Our Community, 
  • Always Level Up, 
  • One Zwift for All 

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing [email protected]. To learn more about how Zwift collects and uses your personal information during the application process, please see the Zwift Applicant Privacy Notice.

Zwift, Inc. is an Equal Opportunity Employer.


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Location

Office Headquarters - Voted one of America's “Most Walkable Cities,” Long Beach is comprised of eight distinct neighborhoods and tucked in along the waterfront centrally located to Los Angeles and Orange County. Experience the big-city feel with small-town charm in a unique oceanfront setting!

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