FabFitFun is searching for a Consumer Insights Coordinator to join our rapidly growing Marketing department! The ideal candidate will have a strong background in market research and survey implementation at an eCommerce company and be able to consistently meet deadlines with a fast turnaround. If you have previously supported a merchandising, buying, or product development team, we want to hear from you!

What You’ll Do:

• Assign, clarify, and review reporting and templated survey requests to Consumer Insights Assistant
• Analyze survey email open, click, unsubscribe, and completion rates and make recommendations on how to further improve email scheduling and optimization
• Organize concise reports and presentations summarizing consumer research findings, and share with stakeholders to help make key business decisions
• Draft, program, launch, and analyze surveys for any ad hoc requests from Merchandising or other cross-collaborative teams
• Assist in quarterly launch, analysis, and reporting of post seasonal box survey and ratings and reviews program
• Manage the end to end process for seasonal box member research; create and program product and brand surveys, submit requests to analytics team, code open-ended responses, analyze results, and build charts to summarize insights

What You'll Bring:

• At least 1 year experience in consumer marketing data collection and analysis
• Bachelor’s degree in Marketing, Business, Statistics, or other related field 
• Experience using a survey tool/platform is required (Qualtrics is a plus)
• Strong background in Excel
• Ability to analyze results and present findings in a clear and concise way
• Excellent communication, writing, and presentation skills
• Confident in partnering with stakeholders across all levels of the organization
• Working knowledge of Tableau is a bonus

What You’ll Get:

• Amazing benefits including medical, dental, vision, FSA, and 401k
• The​​ opportunity​ ​to​ ​work​ ​in​ ​a​ ​collaborative environment​ ​full​ ​of​​ bright, driven, and happy​ ​people
• Be a part of one of the fastest growing companies in the US that is revolutionizing eCommerce
• Open/Flexible PTO policy - we trust our employees to manage their time!
• Free FabFitFun subscription and quarterly credit in the Add-Ons store
• Monthly cell phone reimbursement
• Monthly work from home stipend while the company is temporarily remote