Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
JOB SUMMARY:
Trace3 is seeking a highly skilled Data/Business Intelligence Solution Architect to join our Data & Analytics Solutions practice. This senior-level, client-facing role will act as a trusted advisor and technical leader, guiding clients in the design, implementation, and optimization of modern business intelligence and observability solutions. With a deep focus on platforms such as Splunk, IT Service Intelligence (ITSI), and User Experience Monitoring (UEM), you will drive the development of scalable data architectures that support advanced analytics, service performance visibility, and operational intelligence.
You will collaborate closely with clients, account teams, and delivery engineers to translate business goals into data-driven solutions that enhance IT operations, digital experience, and decision-making capabilities. This role combines pre-sales expertise with post-sales architecture guidance to ensure consistent, measurable value delivery from concept through execution.
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
- Partner with Sales and Account Management teams to identify and pursue data-focused client opportunities.
- Lead client discovery sessions to understand business and operational goals and translate them into data architecture and analytics solutions.
- Design and architect end-to-end Business Intelligence and IT observability solutions leveraging platforms such as:
- Splunk (Core, Enterprise Security, and ITSI)
- User Experience Monitoring tools (e.g., Catchpoint, AppDynamics, Dynatrace)
- Cloud-native observability and monitoring platforms (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite)
- Support pre-sales initiatives including architectural design sessions, proof-of-concepts, RFP responses, and solution demos.
- Architect integrations that unify logs, metrics, and traces into centralized observability dashboards and alerting frameworks.
- Deliver performance analytics, business insights, and data visualizations tailored for IT and business stakeholders.
- Provide architectural guidance on data ingestion, normalization, correlation, and enrichment strategies.
- Support clients in implementing KPIs, service health scores, and predictive analytics using platforms such as Splunk ITSI.
- Ensure alignment between data architectures and broader digital transformation, IT operations, and cloud strategies.
- Serve as a technical mentor and coach for junior engineers and consultants on the Data & Analytics team.
REQUIRED SKILLS AND EXPERIENCE:
- Bachelor’s degree from an accredited university or equivalent experience in Computer Science, Engineering, Information Systems, or related field.
- 8+ years of experience in data architecture, business intelligence, or IT operations analytics, including at least 3 years in a client-facing solution architecture role.
- Strong expertise in Splunk architecture, including ITSI and Enterprise Security modules.
- Experience designing observability solutions that incorporate User Experience Monitoring, synthetic testing, and real user monitoring.
- Strong grasp of event correlation, anomaly detection, and machine learning applications in monitoring environments.
- Proven ability to translate business requirements into scalable, data-driven architectures.
- Familiarity with cloud-native data services (AWS, Azure, GCP) and hybrid infrastructure monitoring.
- Strong presentation and communication skills with the ability to explain complex data concepts to both technical and non-technical stakeholders.
- Experience working with enterprise clients and navigating complex organizational environments.
- Excellent time management, organization, and multitasking skills in a fast-paced consulting environment.
- Passion for emerging technologies and continuous improvement in data observability, automation, and business insight delivery.
The Perks
- Comprehensive medical, dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Stocked kitchen with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email [email protected].
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Top Skills
Trace3 El Segundo, California, USA Office
2120 E. Grand Ave, El Segundo, CA, United States
Trace3 Irvine, California, USA Office
7565 Irvine Center Drive, Irvine, CA, United States
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