Data Ops Manager - Corporate Accounts

Why Work For Us

Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Grubhub is seeking  a Data Operations Manager to join our Corporate Accounts team. In this role, you will be instrumental in supporting our customer acquisition effort by focusing on driving mission critical projects including data enrichment, lead distribution strategy and platform management alongside our other Go-To-Market teams. You will partner with the broader Sales and Operations team to have the best in class lead and prospect data and to devise strategies for how we get the right lead to the right rep at the right time.

This is a role that requires strong organization, internal collaboration, project management and analytical skills. You will dive deep - into data, process, and the customer experience - to identify the critical insights necessary to improve business performance and translate these into action

The ideal candidate will be a proactive problem-solver with a strong background in data management and a passion for optimizing operational processes in a fast-paced environment.

The Impact You Will Make

• Own the Lead database for one of Grubhub’s key business lines

• Build out the lead database including sourcing and adding net new leads as well as enriching existing leads 

• Be responsible for distributing leads to the sales team. You will determine volume, frequency and quality/score for each sales rep and building out systems and processes to support distribution

• Troubleshoot and resolve data-related issues in a timely manner, minimizing impact on business operations

• Work with a small team of analysts providing training, guidance and performance feedback

• Collaborate with marketing and sales teams to support lead generation and enrichment initiatives

• Prepare regular reports on data quality metrics and operational performance for senior leadership

What You Bring to the Table

• 5+ years of experience in a data-focused role, with at least 2 years in a management or lead capacity

• Analytical mindset and fluency with numbers

• Advanced SQL and Google Sheets skills such as pivot tables and lookups

• Experience with data visualization and dashboarding tools such as Tableau, Sigma

• Familiarity with Salesforce a plus

• Comfortable in ambiguous environments while maintaining a strong bias for action

• Excellent communication skills, with the ability to explain complex data concepts to non-technical stakeholders

• Bachelor's degree preferred in a quantitative field such as Computer Science, Data Science, Information Systems, or a related discipline

Base Salary:

New York: $128,000- $135,000

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

And Of Course, Perks!

• PTO. Grubhub employees enjoy a generous amount of time to recharge.

• Health and Wellness. Excellent medical, dental and vision benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

• Free Meals. Our employees get a weekly Grubhub credit to enjoy.

• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.  

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].