Data Analyst III

Who we are  

Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.

We are looking for teammates to join us in building our company, culture, and Member experience who:  

• Put people first, and make decisions with the Member’s best interests in mind 
• Are active learners, constantly looking to improve and grow 
• Are driven by our mission to measurably improve health and care each day 
• Bring the energy needed to transform health and care, and move and adapt rapidly 
• Are laser focused on delivering results for Members, and proactively problem solving to get there 

About this role

Transcarent is seeking a Data Analyst III to help drive engagement with our products and services among our member base via actionable reporting and insights. As part of our analytics team, you’ll partner closely with marketing and product management to deliver strategic analyses focused on growth, with an end goal of driving engagement and connecting our members to the right healthcare offerings. 

This role requires exceptional quantitative and critical thinking skills as well as a strong understanding of marketing and product analytics. This is a high-visibility role and the ability to communicate complex findings and actionable insights clearly to an executive-level audience is a must. In addition, this individual must be able to collaborate effectively across multiple functions and thrive in a fast-paced environment. 

What you'll do

• Create reporting and analytics for growth and member marketing, including email and mail campaign reporting and product analytics
• Deliver actionable insights around growth opportunities, inefficiencies and user pain points, leading to campaign and funnel optimizations
• Help design and measure performance of marketing tests to improve our targeting, creative, and calls to action
• Design compelling data visualizations in Tableau that empower business leaders to make strategic decisions
• Build end-to-end product and funnel analytics within Mixpanel that provide insight into the user journey on our web and app-based products, from activation to utilization of healthcare services
• Provide requirements on tracking events needed for KPI measurement and feature readouts, working with product and engineering
• Partner with data engineering on marketing database schemas and data quality 

What we're looking for

• 4+ years of relevant professional experience including 2+ years in marketing or product analytics
• Proficiency in SQL (Redshift, MySQL)
• Expertise in dashboard development using BI tools such as Tableau
• Experience with analytics tools such as Mixpanel, Amplitude, or Google Analytics
• Familiarity with Python or R for complex analyses
• Bachelor’s degree preferably in a quantitative discipline; advanced degree a plus 

Total Rewards 

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  

Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.  

Our benefits and perks programs include, but are not limited to:  

• Competitive medical, dental, and vision coverage  
• Competitive 401(k) Plan with a generous company match  
• Flexible Time Off/Paid Time Off, 12 paid holidays  
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance 
• Mental Health and Wellness benefits  

Location  

You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.  

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!  

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.