Customer Service Representative - Entry Level

We are one of the region’s top promotional marketing firms, known for delivering engaging, face-to-face campaigns that help top-tier brands make a lasting impression. Our personalized word-of-mouth marketing approach strengthens customer relationships, builds brand loyalty, and delivers measurable results. As our team continues to grow, we’re looking for high-energy, people-focused individuals to join our expanding organization.

Position Overview:

As an Entry-Level Customer Service Representative, you’ll be the face of our client brands at live promotional events, pop-up shops, and community activations. You’ll help connect consumers with products and services, provide outstanding customer support, and contribute to exciting marketing campaigns in a fast-paced, team-oriented environment.

Key Responsibilities:

• Represent national brands at promotional events, trade shows, and retail activations

• Provide friendly, face-to-face customer service, answering questions and resolving basic concerns

• Educate consumers on products, services, promotions, and limited-time offers

• Support event logistics, including setup, breakdown, and daily operations

• Collaborate with marketing team members to ensure campaign success

• Help create positive brand experiences and memorable customer interactions

• Track and share customer feedback and engagement metrics with the team

Hands-On Experience You’ll Gain:

• Marketing & Event Promotion

• Customer Service & Consumer Engagement

• Sales Support & Lead Generation

• Territory Outreach & Brand Strategy

• Campaign Management & Team Collaboration

• Interviewing, Recruiting & Business Operations

What We’re Looking For:

• Strong communication and interpersonal skills

• Friendly, outgoing, and approachable personality

• Positive attitude and a strong team-player mindset

• Enthusiastic, motivated, and open to learning

• Ability to work in a fast-paced, people-focused environment

• Must be 18+ and eligible to work in the U.S.

• Available to start within 1–2 weeks

• No experience required – we provide complete training!

Ideal Candidates Include:

• Recent college graduates looking to break into marketing or customer service

• Individuals with a passion for people, events, and brand promotion

• Career changers or entry-level job seekers ready for a new challenge

• Anyone who thrives in a collaborative, high-energy team environment

Perks & Benefits:

• Paid, hands-on training with mentorship from experienced team leaders

• Fun, inclusive, and supportive company culture

• Performance-based pay, bonuses, and growth incentives

• Travel opportunities for top performers and event staff

• Clear path to leadership and management roles within the company

• Recognition programs and rapid promotion potential