Wise Auto Group
Customer Experience Specialist – Harley-Davidson (Sales & Appointments)
Be an Early Applicant
Drive inbound/outbound customer communication for a Harley-Davidson dealership: make high-volume calls, send emails/texts, set and confirm showroom appointments, log CRM activity, follow up on sold customers, and support sales managers to meet targets.
Customer Experience Specialist – National City Harley-DavidsonLocation: National City, CA
Department: Sales
Job Type: Full-TimeAbout UsNational City Harley-Davidson is part of the Wise Riders Harley-Davidson dealer group. We are built on performance, accountability, and passion for the Harley-Davidson lifestyle. Our team is focused on creating world-class customer experiences while driving results. If you’re competitive, energetic, and ready to grow—this is the opportunity for you.Position OverviewWe’re hiring a Customer Experience Specialist (BDC Associate) to drive inbound and outbound customer communication. You’ll be responsible for setting appointments, confirming showroom traffic, and supporting the sales team in hitting daily and monthly targets.What You’ll Do• Make 100+ outbound calls daily to leads and opportunities
• Send 60+ emails and 60+ texts per day
• Set and confirm appointments for showroom visits
• Ensure 100% follow-up on all sold customers
• Log all activity in CRM accurately and consistently
• Work directly with sales managers to drive appointment show rates
• Maintain daily checklist and accountability to performance metrics
• Participate in weekly training and continuous improvementWhat We’re Looking For• Strong communicator with confidence on the phone
• High energy, competitive mindset, and accountability
• CRM or call center experience preferred
• Ability to handle high volume activity daily
• Team-oriented with a drive to win
• Retail, hospitality, or sales background is a plusPay & Perks• $18/hour (Target base ~$3,000/month)
• Commission plan based on appointments shown and units sold
• Earning potential: $60K–$80K+
• Employee discounts on motorcycles, gear, and parts
• Career growth opportunities across Wise Riders groupBenefits• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®
• Harley-Davidson University Training and Certification
• Career Advancement Opportunities within Wise Riders
• Team-driven, performance cultureApply NowIf you’re ready to compete, grow, and be part of a high-performance dealership, apply today and join the National City Harley-Davidson team.
Department: Sales
Job Type: Full-TimeAbout UsNational City Harley-Davidson is part of the Wise Riders Harley-Davidson dealer group. We are built on performance, accountability, and passion for the Harley-Davidson lifestyle. Our team is focused on creating world-class customer experiences while driving results. If you’re competitive, energetic, and ready to grow—this is the opportunity for you.Position OverviewWe’re hiring a Customer Experience Specialist (BDC Associate) to drive inbound and outbound customer communication. You’ll be responsible for setting appointments, confirming showroom traffic, and supporting the sales team in hitting daily and monthly targets.What You’ll Do• Make 100+ outbound calls daily to leads and opportunities
• Send 60+ emails and 60+ texts per day
• Set and confirm appointments for showroom visits
• Ensure 100% follow-up on all sold customers
• Log all activity in CRM accurately and consistently
• Work directly with sales managers to drive appointment show rates
• Maintain daily checklist and accountability to performance metrics
• Participate in weekly training and continuous improvementWhat We’re Looking For• Strong communicator with confidence on the phone
• High energy, competitive mindset, and accountability
• CRM or call center experience preferred
• Ability to handle high volume activity daily
• Team-oriented with a drive to win
• Retail, hospitality, or sales background is a plusPay & Perks• $18/hour (Target base ~$3,000/month)
• Commission plan based on appointments shown and units sold
• Earning potential: $60K–$80K+
• Employee discounts on motorcycles, gear, and parts
• Career growth opportunities across Wise Riders groupBenefits• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Employee Discounts on Motorcycles, Parts, Accessories, and MotorClothes®
• Harley-Davidson University Training and Certification
• Career Advancement Opportunities within Wise Riders
• Team-driven, performance cultureApply NowIf you’re ready to compete, grow, and be part of a high-performance dealership, apply today and join the National City Harley-Davidson team.
Similar Jobs
Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
Develop and maintain full stack web applications using .NET. Design and implement microservices on Azure, and manage APIs using Azure API Management. Collaborate on architecture and deliver production-ready services for a San Ramon, CA based full-time role requiring significant hands-on experience.
Top Skills:
.NetAzureAzure Api ManagementMicroservices
Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
Design and execute functional, regression, and performance tests for Enovia or Teamcenter PLM implementation and migration projects. Plan test schedules and strategies, manage test suites, create and maintain test cases, optimize and prioritize tests, handle test reporting/analytics, and manage test data using appropriate tools.
Top Skills:
EnoviaPlmTeamcenter
Artificial Intelligence • Natural Language Processing • Professional Services • Analytics • Consulting • Conversational AI • Generative AI
Design and deploy Teamcenter or Enovia PLM solutions to meet customer requirements. Lead solution architecture, guide development and deployment, advise on design reviews, support client training, and enable capability building and business pursuits.
Top Skills:
EnoviaPlmTeamcenter
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
