Handle customer inquiries via calls, emails, and chats; resolve issues, process orders, maintain records, follow up on open issues, and improve the customer experience.
The Customer Care Associate will assist with general customer inquiries, complaints, and product-related concerns. This is a remote position.
Description:
- Handle customer calls, emails, and chats in a professional manner.
- Resolve issues, process orders, and provide product information.
- Maintain customer records and follow up on open issues.
- Offer solutions to enhance the customer experience.
Qualifications:
- High school diploma or equivalent.
- 1+ years of customer service or call center experience.
- Strong communication and interpersonal skills.
- Basic computer and CRM software proficiency.
Benefits:
- Paid time off (PTO).
- Health insurance.
- Career growth opportunities.
Top Skills
Crm Software
Similar Jobs
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead end-to-end Order-to-Cash (O2C) projects to remove bottlenecks, improve invoicing and collections, and deliver scalable operational solutions. Benchmark performance, generate insights for leadership, act as O2C subject-matter expert, and balance strategic planning with tactical troubleshooting to maintain operational uptime.
Top Skills:
Salesforce,Stripe,Netsuite,Vertex,Collections Tooling
Healthtech • Logistics • Pharmaceutical
Manage complex, cross-functional IT programs, coordinate multiple related projects, control budgets and risks, mentor project managers, drive process improvements and governance, and communicate status to stakeholders and vendors.
Top Skills:
ClarityExcelMs OutlookMs PowerpointMs ProjectMs VisioMs WordOpen Workbench
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Senior Software Engineer at Coinbase, you will build scalable systems, mentor junior developers, and drive large impactful projects while collaborating with teams on REST APIs. You will also work on redesigning foundational systems for future challenges.
Top Skills:
DockerDynamoDBGoMongoDBPostgresRuby on RailsRuby
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
