The Customer Service Representative supports operations by ensuring customer inquiries and instructions are met, handling shipping documentation, and maintaining inventory records.
We are currently seeking a full-time Customer Service Representative for our Carson, CA facility. The ideal candidate will support our operations by providing value added customer service. Representative will ensure customer instructions and inquiries are fulfilled according to customer specifications by performing and following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Required Skills/Abilities:
Physical Requirements:
Shifts available:
Quik Pick Express, LLC (QPE) is committed to a diverse and inclusive workplace. QPE is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Must respond to all inquiries from customer in a courteous and effective manner.
- Understand customs procedures for the Bonded Warehouse and ensure that documents received for import, storage, and export customs purposes are compliant and correct.
- Compares identifying information and counts, weights, or measurements of items for incoming and outgoing shipments to verify information against bills of lading, picking tickets, invoices, orders, or other documents and records.
- Processes Dock Receipts for incoming shipments records exceptions and communicates this information to the customer.
- Answers Customer queries regarding inventories and availability of freight.
- Maintains inventories in the WMS system.
- Coordinates shipping method upon customer's request.
- Provides Customer Service to drivers for merchandise pickup and delivery.
- Process receiving and shipping documentation.
- Responsible for data entry by way of Excel spreadsheet with utmost accuracy.
- Invoices customer for services rendered.
- Performs other related duties, as assigned.
Required Skills/Abilities:
- Basic understanding of clerical and administrative procedures.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Ability to solve problems as they arise.
- Must be able to perform each essential duty and follow simple instructions.
- Dependable & self-motivated team player
- Advanced skills using 10key typing.
- Strong Excel Knowledge
- 1 year experience in the logistics/warehousing industry.
- 1 year customer services experience
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at a time.
- Occasional bending, reaching overhead.
Shifts available:
- Full Time Day Shift: Schedule is set as a standard but might change depending on business needs.
- Monday to Friday (some weekends)
- Overtime may be required.
Quik Pick Express, LLC (QPE) is committed to a diverse and inclusive workplace. QPE is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Top Skills
Excel
Wms System
Custom Goods Carson, California, USA Office
1035 E Watson Center Rd, Carson, California, United States, 90745
Similar Jobs
19 Hours Ago
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Director leads the development and execution of vendor management strategies, ensuring operational efficiency and client satisfaction while managing a team and optimizing service delivery.
Top Skills:
Data-Driven AnalyticsOperational MetricsService Platforms
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Senior Sales Account Executive will manage outbound sales strategies, source leads, and close deals in various merchant verticals, using a consultative sales approach and Salesforce for tracking.
Top Skills:
Salesforce
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As a Hardware Product Manager, you'll manage product health, monitor device performance, identify opportunities, and translate them into requirements for development teams while communicating product roadmaps and prioritizing execution.
Top Skills:
Data Science ToolsTelemetry Tools
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
