Crisis Response-Case Manager- Harper Co.

ESSENTIAL FUNCTIONS:

• Provides person-centered case management utilizing identified and accepted methods to remediate symptoms of mental illness and/or improve emotional and functional well-being
• Provide crisis stabilization services to individuals experiencing a mental health crisis in the community or while they are in the Crisis Stabilization Unit (CSU)
• Conducts trauma-informed risk assessments as needed with the guidance of a Qualified Mental Health Professional to address safety concerns
• Collaborates with community partners, caregivers, family members, physicians and other treatment providers regularly until the crisis episode is complete
• Support consumer achieve treatment goals, coordinate with collateral contacts, medication education, crisis management, prompt client to complete daily living activities, monitor client one to one for safety or as needed
• Participates in care coordination services with providers to request and arrange services; coordinate and monitor services rendered.
• Create and initiate plans to ensure clients attend mental health appointments
• Work towards successful reintegration of consumers back into their home, community, school and outpatient/community mental health services
• Schedule may include some night and weekend shifts base on community crisis needs and in coordination with direct manager/director
• Complete all required documentation in a timely and accurate manner as defined by the agency.
• Other activities as assigned.

MINIMUM KNOWLDEDGE AND SKILLS REQUIRED:

• Familiarity with community mental health services.

REQUIRED BEHAVIORAL SKILLS:

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree or equivalent years of work plus experience in a related field.

PREFERRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Social Work, Sociology, Psychology, or Special Education (with specialized training in human development and family dynamics).
• Three to five years’ professional experience in mental health services, crisis response, or a related field.
• Two years or more of experience working with educating and teaching clients about self-care, improving daily living activities.

LICENSURE OR REGISTRATION REQUIRED:

• Employee must complete CPST Case Management on-line training, KHS on-line training, pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens.   Within 60 days of employment, the employee must have completed Adult Case Management training.
• Valid driver’s license, insurance, and a dependable vehicle

PREFERRED LICENSURE OR REGISTRATION:

• N/A