The Creator Success Associate will lead workshops, advise creators, drive feature adoption, manage key relationships, and collaborate on product improvements.
🚀 Creator Success Associate | Pop.Store | Remote (US) + Travel
Are you passionate about helping creators grow their business? Do you enjoy turning product features into real-world success stories?At Pop.Store, we’re looking for a Creator Success Associate to empower our creator community and drive meaningful product adoption.
🌟 What You’ll Do
- Lead engaging workshops & webinars to educate creators on using Pop.Store effectively
- Act as a trusted advisor for creators — helping them grow revenue using the platform
- Drive feature adoption by translating product capabilities into actionable strategies
- Represent Pop.Store at industry events & creator meetups
- Manage relationships with key creators and conduct strategy calls
- Capture feedback and collaborate with product teams to improve the experience
🎯 What We’re Looking For
- 1–3 years experience in Customer Success / Account Management / Community roles
- Strong communication & presentation skills (comfortable leading sessions)
- Experience with tools like Zoom, Loom, Canva, HubSpot (or similar CRM)
- Passion for the creator economy / social media / digital business
- Highly organized, proactive, and customer-first mindset
- Willingness to travel for events
💡 Why Join Us?
- Work at the intersection of creators + commerce + technology
- High-impact role with direct influence on customer success
- Opportunity to work closely with product & marketing teams
- Fast-growing environment with strong ownership
📍 Location: Remote (U.S. – Eastern Time preferred) + Travel
Salary Range : $50K - $70K
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
