Creative Operations Manager

Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we’ve become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.

We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We are hyper focused on building a product people love and continuing to evolve based on user feedback.

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones.

Join us on our mission to transform lives by simplifying money, together.

The Role:

We’re looking for a Creative Operations Manager to build and scale the systems that power our in-house creative and marketing teams. This role will establish the infrastructure that enables speed, clarity, and quality. You’ll be the operational backbone of our creative function, owning everything from workflow design to capacity planning. This is a high-impact role for someone who thrives in fast-moving environments and knows how to translate ambiguity into structure.

What You’ll Do:

• Build and maintain systems, tools, and workflows that streamline collaboration between creative and marketing teams

• Implement and manage project tracking, asset management, and content rights systems to ensure visibility, organization, and compliance

• Design and optimize review, approval, and intake processes that enable speed without sacrificing quality

• Support resource allocation, capacity planning, and project scoping across a multi-disciplinary team

• Identify and drive operational efficiencies through automation, documentation, and continuous process improvement

What You’ll Bring:

• 6-8+ years experience in creative or marketing operations roles, ideally at a high-growth startup

• Proven track record implementing systems and workflows from the ground up

• Deep understanding of in-house creative team dynamics and cross-functional needs

• Experience with project management and collaboration tools (e.g., Asana, Notion, Linear)

• Strong stakeholder management skills and the ability to drive team-wide adoption of new processes

• Comfort working autonomously and proactively in fast-paced, evolving environments

• Ability to translate strategic goals into scalable, tactical execution plans

Nice to Have’s:

• Fintech Experience

• Experience as an early team member helping to build creative infrastructure from scratch

Typical Process (May vary depending on role):

• Recruiter Video Call

• Hiring Manager Video Call

• Take Home Assignment

• Virtual “onsite” round consisting of 2-4 rounds

• Reference Checks

• Offer!

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.

• Competitive cash and equity compensation in a hyper growth, early stage company 🚀.

• Stipend to set-up your ideal working environment.

• Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).

• Unlimited PTO.

• 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.