Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.
We’re the Stitch Fix word people and the internal experts on how to say things. This means we translate complex programs and products into engaging and fun marketing copy (think emails, ads, social) that drives clients and prospective clients to engage with our brand and product: personal online styling services.
While words are the most recognizable thing that we do, writing isn’t necessarily what we spend all-day doing, there’s much more to this role than wordsmithing. We use data to inform how and what we write and spend a lot of time researching, thinking, tweaking, formatting and brainstorming. It’s all in service of one goal: Creating relevant, interesting and informative stories that result in a strong emotional connection with our clients.
Our Copy team is made up of quick learners who are collaborative, versatile, curious and care deeply about the quality of our work, while being open to thoughtful feedback.
You're excited about this opportunity because you will…- Craft engaging and on-brand Growth copy across all channels, while collaborating with designers and marketing partners to create content across a variety of platforms
- Effectively write engaging, strategic, conversion-oriented copy using our style & copy guide, ensuring copy is consistent across project and addresses the client’s pain points and/or needs…all while being fun to read, of course
- Participate in brainstorm/concept meetings; collaborate to find solid solutions to problems; welcome feedback and be prepared to polish, and then polish again
- Consistently be proactive and resourceful in order to find information and solutions. You’re comfortable seeking out necessary information if it isn’t given to you and asking thoughtful questions
- Work in close-knit partnership with the Design and Marketing teams to generate forward-thinking ideas and answer briefs to a high standard
- Have the opportunity to work on a large variety of projects primarily focused on (but not strictly limited to) Growth marketing, including email, site landing pages, paid social (Meta, Pinterest, Reddit, etc.), advertising (in-app ads) and more
- Participate in several projects at a time with ease, stay on task and meet deadlines effectively
- You have 2-3 years of experience in copywriting for Growth marketing at an agency or in-house
- You can craft genuine, relatable and jargon-free writing in a way that is accessible and authentic to audiences
- You are passionate about creative copy: you know how to interpret core messaging in myriad ways
- You have a passion for and work experience in fashion, pop culture, beauty—you’re excited about tracking potential vibe shifts
- You have demonstrated experience working on digital-first Growth marketing campaigns that tell engaging product stories and generate measurable results
- You have an understanding of SEO use and utility
- You are attentive to every detail when it comes to the copy you write
- You are a self-starter who has engaged in innovative and detail-oriented ways of working
- You successfully craft effective tactical communications in partnership with marketers and designers
- We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
- We cultivate a community of diverse perspectives— all voices are heard and valued.
- We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
- We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
- We boldly create the future while keeping equity and sustainability at the center of all that we do.
- We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
- We offer comprehensive compensation packages and inclusive health and wellness benefits.
Compensation and Benefits
This role will receive a competitive salary and benefits. The salary for US-based employees hired into this role will be aligned with the range below, which includes our three geographic areas. A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, location, and performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
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Please review Stitch Fix's US Applicant Privacy Policy and Notice at Collection here: https://stitchfix.com/careers/workforce-applicant-privacy-policy
Recruiting Fraud Alert:
To all candidates: your personal information and online safety are top of mind for us. At Stitch Fix, recruiters only direct candidates to apply through our official career pages at https://www.stitchfix.com/careers/jobs or https://web.fountain.com/c/stitch-fix.
Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from Stitch Fix, please email [email protected].
You can read more about Recruiting Scam Awareness on our FAQ page here: https://support.stitchfix.com/hc/en-us/articles/1500007169402-Recruiting-Scam-Awareness
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