Insurance Verification Specialist

About Wisdom

Wisdom blends industry expertise with advanced technology to make dental practices work better for everyone involved. We believe dentistry is about people, and we exist to make the future of dentistry stronger and more sustainable for dentists, their teams, and the patients they serve. We match administrative teams with expert billers and custom-built technology to take on the heavy lifting of dental billing while maximizing dentists’ time in-office, and their bottom line.

Coming from a fresh $21M Series A round of funding we are looking for exceptional candidates to help us build a category-defining company. We are a fully distributed, remote-first team with employees across the US.

About The Role

Our Insurance Verification Specialists focus on ensuring the accuracy and efficiency of dental insurance verification processes for our customers. Insurance Verification is a crucial step in setting up an office for success with their billing needs and is the first step of revenue cycle management. Having the most complete and up-to-date information in the patient insurance file is necessary for clean claim submissions and proper treatment planning of procedures and over-the-counter collections.

As an Insurance Verification Specialist, you’ll:

• Complete insurance eligibility verifications by phone, web, and fax, tracking and summarizing your work so that every office is well-informed of our progress

• Obtain and enter Full Insurance Breakdowns into our client practice management systems

• Partner directly with our customers to make sure verifications get done, highlighting failed verifications to offices and requesting additional information as needed

• Maintaining constant timeliness and accuracy

• Complete and transmit invoicing forms monthly

Why Wisdom?

• Work remotely alongside a fully remote team that knows how to get stuff done, without the pain and drama of in-office work.

• Support and inclusion no matter your background. Whether you’re a seasoned remote biller or you’re testing the waters for the first time, we’ll set you up with the tools, training, and community support you need to succeed at Wisdom.

• A better experience for billers. We’re building tools and leveraging technology to save you time and let you focus on earning more, faster.

We’d Love to Hear From You If You Have

• Strong knowledge of dental insurance policies, procedures, and industry trends; experience in dental insurance verification preferred, with a minimum of 2 years of dental office experience, preferably in an admin role.

• Excellent interpersonal and communication skills, both written and verbal

• Exceptional attention to detail and organizational abilities

• Familiarity with a variety of practice management solutions (PMS) is highly regarded

• Knowledge of, and ability to comply with, HIPAA, HITECH, and patient confidentiality policies

• Proficiency in Google Suite and Microsoft Office

Wisdom is an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.