Coordinator, Human Resources

Responsibilities:

Employee Lifecycle Management

• Lead the new hire experience: Own the onboarding journey from welcome packet delivery through orientation scheduling and system enrollment—ensuring every new team member feels welcomed and prepared from Day One.
• Manage offboarding with care: Coordinate equipment returns, secure file transitions, and handle system deactivations while maintaining a positive, professional exit experience.
• Maintain compliance-ready records: Keep employee files current throughout their lifecycle, including organization charts, I-9 documentation, and personnel records with strict attention to accuracy and confidentiality.
• Keep data accurate: Update employee records promptly following promotions, title changes, or FLSA reclassifications across all HR systems.
Learning & Development Support
• Enable growth: Assist with scheduling and logistics for company-wide training programs.
• Respond to inquiries: Serve as a trusted point of contact for internal and external HR questions, providing timely and accurate guidance, knowing when to escalate.
Employee Experience & Recognition
• Build community: Oversee and enhance employee recognition initiatives including Anniversary Awards, Wellness program and other rewards and recognition programs.
• Support team operations: Provide essential administrative support including scheduling, email management, and correspondence to keep the HR team operating efficiently.
Talent Acquisition Support
• Drive hiring workflows: Manage job requisitions within our applicant tracking system and prepare offer letters once approved, keeping candidates engaged throughout the process.
• Enable decision-making: Generate hiring reports and insights for leadership to support data-driven recruitment decisions.

Culture Fit:

• Proactive Problem Solver: You don't just identify issues; you propose solutions. Whether it's streamlining a welcome packet process or anticipating scheduling conflicts, you stay ahead of the curve.
• Communication Excellence: You craft clear, professional emails and handle sensitive inquiries with diplomacy. Your writing is concise, and your verbal communication builds trust quickly.
• Detail-Oriented Organizer: You take personal ownership of accuracy. In a role where a missed I-9 deadline or a wrong title update matters, you are the person double-checking the work before it ships.
• Adaptability in Motion: You thrive in our fast-paced, creative environment. When priorities shift or urgent requests come in, you pivot gracefully without losing momentum.
• Cross-Functional Collaboration: You build bridges across departments. From coordinating training logistics with Learning & Development to partnering with hiring managers on recruitment needs, you collaborate effectively to align HR initiatives with broader business goals.
• Feedback Resilience: You view feedback as fuel for growth. You actively seek input on your performance and respond constructively to refine your approach.
• Unwavering Confidentiality: You understand that trust is the currency of HR. You handle sensitive data and personal employee information with the utmost discretion and integrity.

Qualifications:

• Eagerness to learn with a can-do attitude, proactive and solution oriented
• Comfortable in a fast-paced, creative work environment
• Excellent interpersonal skills
• Organized and VERY detail oriented
• Takes personal responsibility for quality of work
• Ability to maintain strict confidentiality with respect to all matters
• Actively seeks and responds positively to feedback
• Previous experience (min 1 year) working within a creative, media or marketing services environment preferred

Education & Credentials:

Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent practical experience.