Control Manager - Senior Associate

Job Description
You'll be part of a dynamic team which supports Consumer and Community Banking in serving millions of consumers and small businesses, with the potential for career growth and skill development in a market-leading company. Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
As a Control Manager, Senior Associate within Shared Services - Compliance Risk Assessment (CRA) Team, you will play a critical role in supporting the execution of Firmwide CRAs. There are 4 main phases to CRA execution: Program Liaison, Applicability Tagging, Data Quality and LOB Assessment. Being a firmwide program provides a rare opportunity to engage with all lines of business/Corporate Functions across the firm, with a focus on ensuring appropriate alignment of controls and issues to applicable Laws, Rules and Regulations within the Compliance and Operational Risk Evaluation (CORE) system. This role requires excellent attention to detail, communication, collaboration and partnership skills as you will be regularly engaging with a large range of stakeholders (i.e., Control Mangers, Business Partners, CCOR, Audit, etc.). This role offers the opportunity to develop and enhance consistency across Consumer and Community and Banking regarding the regulatory control environment.Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
Job Responsibilities:

• Support driving a proactive risk and control culture that leverages proven evaluation strategies, sound change management protocols
• Help drive strategic vision of program and ensure data quality, adherence to applicable SLAs and data analysis/preparation for executive level annual assessment activities
• Support collection, aggregation, reporting and analysis of CORE and ELA data
• Review and analyze program related data to support business-related programs and strategies; Understand and assess common themes
• Identify opportunities for process improvements and ability to communicate feedback to management while driving efficiencies
• Develop management, stakeholder, or regulator presentations
• Maintain flexibility and be able to adapt to a consistently changing business environment; be able to quickly and effectively assess impacts and capitalize on change

Required Qualifications, Skills and Capabilities:

• Detail oriented, strong organizational, strong analytical and multi-tasking skills
• Strong critical thinking skills with ability to provide actionable resolutions
• Team player with the ability to work productively within a group, with strong collaborative qualities and a positive demeanor
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, TEAMS)
• Bachelor's degree, or equivalent job experience
• Flexible in nature with the ability to thrive in a very fast-paced and changing team environment

Preferred qualifications, skills and capabilities

• 4+ years of financial service experience in controls, audit, risk management, or compliance preferred
• Subject matter expertise in Consumer Compliance Laws, Rules and Regulations

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.