Contribution Compliance Audit Manager

Key Responsibilities

• Lead, mentor, and inspire the audit team to meet departmental goals, fostering a culture of accountability, learning, and professional growth.
• Develop a comprehensive understanding of collective bargaining agreements and audit program precedents.
• Oversee and streamline audit workflows to ensure accuracy, timeliness, and compliance with applicable laws and regulations.
• Review audit files, provide guidance to staff, and manage escalated calls, allocation disputes, and complex negotiations.
• Partner with unions, employers, consultants, and other stakeholders to resolve audit-related issues.
• Monitor and analyze team KPIs, adjusting strategies to achieve performance targets.
• Leverage data analytics to identify trends, optimize resource allocation, and improve audit outcomes.
• Create and deliver training programs for staff, ensuring ongoing development and performance optimization.
• Lead cross-departmental initiatives to improve workflows, reduce inefficiencies, and strengthen compliance.
• Present findings and recommendations to Trustee Subcommittees on disputes and contractual matters.
• Adapt to evolving departmental needs, taking on diverse responsibilities in strategy, operations, and execution.

Qualifications (Required)

• Bachelor’s degree or equivalent auditing and management experience.
• 4+ years in a team leader or supervisory role.

Qualifications (Preferred)

• Minimum of 5 years relevant auditing experience.
• Background in a multi-employer, Taft-Hartley environment or the entertainment industry.

Skills & Competencies

• Strong project management skills and the ability to prioritize effectively.
• Excellent communication and negotiation abilities for resolving complex issues diplomatically.
• High level of organization and attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work under pressure, meet deadlines, and adapt to fast-changing priorities.
• Strong analytical skills with the ability to interpret and apply collective bargaining agreements.
• Proven leadership skills with the ability to inspire and guide a team.
• Digital fluency, including experience using technology to streamline workflows and analyze data.
• Customer Focus – Builds and delivers solutions that meet client needs.
• Decision Quality – Makes sound, timely decisions using a mix of analysis and judgment.
• Ensures Accountability – Takes ownership for results and follows through on commitments.
• Communicates Effectively – Adapts messaging to the audience; encourages open dialogue.
• Instills Trust – Acts with integrity and consistency.