Contracts Associate (Remote)

Are you passionate about solving puzzles, learning fast, and building expertise where business, technology, and legal operations meet?

This is a role designed for someone who is naturally curious, loves to untangle problems, and wants to build deep expertise at the intersection of law, business, and operations. You don't need prior contracts experience — you need a sharp mind, an eye for detail, and a real appetite to learn. You'll also become fluent in what Percona actually sells: our expert consulting, support, and managed services across MySQL, MongoDB, PostgreSQL, and MariaDB. Understanding our products is what makes the rest of the work click into place.

As a Contracts Associate, you'll step into the dynamic intersection of law and business, where no two days look quite the same. You'll work alongside a small but talented team that will invest in your development from day one. Every contract is a new puzzle, and every puzzle is a chance to grow. This role is perfect for someone who is energized by figuring out how things work, asking good questions, and finding cleaner ways to do them.

• Learn to Draft and Refine: With guidance and structured training, you'll prepare, send, and help negotiate contracts — updating language for clarity and relevance using modern tools like Salesforce, Ironclad and AI. We'll teach you the platforms; you bring the curiosity.

• Get the Quote Right: Our contracts team prides itself on being expert navigators of Salesforce, making sure every opportunity is set up correctly from the start. You'll learn to verify that quotes accurately reflect what the customer is buying — so customers receive the right entitlements, our Services teams know exactly what to deliver, and Billing and Finance have clean, reliable information on which to invoice and report. This is detail work that genuinely matters, and it's a place where careful thinking pays off every single day.

• Learn Our Products: You'll build a working knowledge of Percona's expert consulting, support tiers, and managed services across MySQL, MongoDB, PostgreSQL, and MariaDB. You don't need a technical background to start — but by the end of your first year, you'll understand our offerings well enough to spot when something on a quote or contract doesn't look right.

• Collaborate and Problem-Solve: Partner with internal teams and customers as you build your negotiation skills, working closely with the Senior Director of Contract Operations and Contracts Business Partner who will mentor you through increasingly complex deals.

• Dig Into the Details: Review red-lined agreements, spot issues, and propose solutions. We're looking for someone who genuinely enjoys the puzzle of "why does this clause matter, and what could it mean here?"

• Support the Company's Work: Help respond to RFPs, vendor forms, questionnaires, and document requests, coordinating with Finance and Compliance to keep things moving.

• Communicate Clearly: Practice explaining terms and making recommendations to internal stakeholders (Sales, Customer Success, mServices, Finance) and external partners (Customers, Partners) — clear writing and thoughtful questions matter more here than years of experience.

• Global Team Support: Help cover time-sensitive requests across time zones during teammate absences or busy periods. Flexibility to work a schedule with at least four hours of overlap with U.S. Eastern Time.

• Grow Into Deals Desk: Over time, you'll be trained to support the Sales, Finance, Legal, Customer Success, and Services teams as they move complex deals from quote to close. This is a real career path — you'll start by learning the building blocks and progress toward becoming a trusted advisor on deal structure, pricing, and process.

• A Bachelor's degree (business, English, philosophy, political science, pre-law, or any field that sharpened how you think and write — we care more about the rigor than the major).

• Demonstrated attention to detail, whether through coursework, internships, part-time work, or projects. If you've ever caught a mistake nobody else noticed and felt good about it, you'll fit in.

• Strong written and verbal English communication skills.

• A problem-solving mindset — you don't just identify what's wrong, you start thinking about how to fix it.

• Intellectual curiosity. You read things carefully. You ask "why." You like learning how businesses, systems, and rules actually work.

• Comfort with technology and a willingness to learn new platforms quickly. Any exposure to Salesforce, Ironclad, or other business tools is a bonus, but not required.

• Internship, co-op, or project experience in legal, paralegal, contracts, deals desk, operations, finance, accounting, or any role requiring meticulous review of documents.

• Coursework or independent reading in contracts, business law, or commercial transactions.

• Examples of process improvement — a time you took something messy and made it cleaner, even outside a work context.

• Experience working independently or in a remote setting.

• Strong interpersonal skills and good judgment in ambiguous situations.

• Hands-on mentorship from experienced professionals who genuinely enjoy teaching.

• A clearly defined growth path into contract negotiation, deals desk, and beyond.

• Work with global experts who thrive on solving complex problems and sharing knowledge.

• A remote-first culture that values balance and autonomy.

• Ongoing investment in your learning and career development.

Why Percona?

At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.

Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.

Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.

If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!

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