Proposal Content Manager
BlackLine Systems, Inc. is seeking a Proposal Content Manager as a critical part of our team. This individual will act as owner, manager, and administrator of BlackLine’s RFP content library across multiple lines of business and regions. This person will report directly to the Manager, Global Sales Proposals, and will work closely with the rest of the proposal team. This position will be remote in the U.S., though some travel may be needed to our headquarters in Woodland Hills, CA on occasion. No relocation assistance available.
Responsibilities:
- Oversee RFP response content library (Loopio)
- Refine existing content from subject matter experts (SMEs), add new content, and update/maintain existing content within BlackLine’s databases in accordance with BlackLine’s brand standards
- Collaborate with various departments (Marketing, Legal, Compliance, IT Security, HR, Finance, etc.) to improve current content and generate new content
- Assist with editing content for consistency of voice, spelling, and general BlackLine branding and formatting
- Establish content management processes to incorporate new responses or edits to Loopio
- Regularly check for expiring content to update or remind SMEs to review, as needed
- Handle any feedback requests from Loopio users, as well as managing the users provisioning and deprovisioning as needed
- Work to keep content updated and fresh in our proposal templates
- Keep completed RFP repository evergreen and accurate
Qualifications:
- Must reside in CST or EST
- 3+ years of experience working in a proposal function
- Strong preference for SaaS experience
- APMP certification highly preferred, Foundation level
- Accounting/Financial Automation experience a plus
- Proficiency in Microsoft Office applications – will be working with MS Word extensively (must know advanced features including setting up and modifying Word styles)
- Loopio Management Software experience preferred or other similar tools
- Ability to learn quickly and show flexibility to adapt in a growing group, working both independently and with a team mentality
- Use critical thinking to contribute to team projects and improve processes
- Demonstrated success supporting sales and/or branding and communications initiatives
- Organized self-starter with a positive attitude that can juggle multiple priorities with firm deadlines
- Excellent project-management skills with ability to analyze and deliver metrics on-time and error-free
- Strong communication, writing and editing skills
- Comfort engaging all levels of firm management
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